Item: IBM Turbonomic
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

We are using this product to manage/balance resource usage of our entire virtual infrastructure. We are also leveraging the products ability to create one logical cluster from several to balance our workloads more effectively.

Pros and Cons

VMTurbo Operations Manager looks at MEM, CPU, IO, Net, Ready Queues, Balloon, Swap, etc when making recommendations.
Everything is fully customizable and you have the ability to keep things in a recommendation mode until you feel comfortable enough to enable automation.
Easy to deploy in minutes and receive valuable feedback/recommendations within the first hour.
Cluster flattening ability helps balance workloads across many physical clusters.

Would like to see a cleaner more attractive interface, possibly a move to HTML5.
Would also like to see more default reports, although the ability to easily add custom reports from the community is helpful.

Return on Investment

Increased employee efficiency by removing most of the day to day maintenance engineers had to do prior to having VMTurbo Operations Manager.
Customer service also benefits by having a more efficient environment (no more resource congestion issues which can lead to support calls).

Managing Virtual / Cloud Environments with IBM Turbonomic

With the ability to create logical clusters for load balancing workloads we now do not have to focus as much on which physical cluster we put new virtual machines on, but instead simply place it and allow Turbonomics to move as needed.

Alternatives Considered

I don't know there there really is a competing product. Some like to compare VCOPS but while it has a nice interface and provides decent reporting and metrics, it lacks the automation that VMTurbo Operations Manager brings to the table.

Likelihood to Recommend

I would think that the larger the environment the more value the product would have. It can be a real time saver and allow the engineers more time to work on other projects with VMTurbo Operations Manager tending to the environment behind the scenes.

Support Rating

Based on past experience working with support they are very knowledge on the product and fast to resolve any issues.

IBM Turbonomic Customer Support Pros and Cons

Pros	Cons
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response	None

Premium Support

Bug Resolution

Yes - Yes, it was resolved quickly.

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Software Version

Overall Satisfaction with Turbonomic (formerly VMTurbo)