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Volusion: Easy for the end user, not easy for the designer
March 19, 2014

Volusion: Easy for the end user, not easy for the designer

Megan Wexler | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Software Version

V13

Modules Used

  • API Integration
  • SMS Integration

Overall Satisfaction

A small department in our company used Volusion to provide a delivery grocery service. It was funded by a client of ours and he was trying to get this business off the ground.
  • The storefront is easy to navigate
  • Provides multiple templates
  • Support was always available
  • There were several aspects of the website we were not able to change and manage. Some code was hidden from us and Volusion said there was no way we could access it. This made it difficult to really customize the site the way we wanted.
  • Some areas of the site (header in particular) were hard to make changes to with HTML. There was a lot of hidden code that interfered.
  • Uploading multiple photos one at a time was waaaay too long of a process.
  • We were able to have the cart remember each customer's info, so they could quickly navigate through the site with each purchase.
  • That being said, we had a lot of people that shopped, and then stopped at the checkout page. This could be the result of too high of prices.
  • None
Sorry, I have not used another site similar to Volusion.
The main reason we are not going to continue to use Volusion is because the company did not get off the ground. They gave it a try for one year and did not make enough profit. I do not think this is the fault of Volusion, but due to the fact their business model was not thought out completely.
If someone is looking to make an easy site that they don't want to completely customize, Volusion would work well. For what we needed, it lacked a lot of specialty items. They also told us several times that the cart section was going to be updated to be mobile friendly and it never was.