Vonage - The right choice to make your international calls.... always.
April 18, 2017

Vonage - The right choice to make your international calls.... always.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Vonage

Vonage is used for using both domestic and international calls. It is used by the administration and management department of the organization. It is very easy to make the calls and the quality of the call is very good. Video conferencing would be an added advantage.
  • The call clarity. The quality of the call is so good and clear with crispness of voice.
  • Vonage is user-friendly. International calls are so easy to make and it is so easy that it sounds like calls.
  • The call charges are very competitive and the customer service is very good - they resolve our issues in no time.
  • International calls are made easy without boundaries with full sound clarity for cheaper rates.
  • The Vonage app is an added advantage - it is easy on the go and the data rates apply only when there is no wifi
  • The phone contacts are easily adopted by the vonage app and the data is not used unnecessarily.
  • Video calls would have been an added advantage.
  • I wish there are few conference bridges for more calls as the quality of calls are so good that these days I mostly make one on ones.
  • The extension voice calls are a plus, until it crashes with wifi on regular basis.
  • VOIP calls made easy - cost effective due to vonage.
  • International calls made easy with good quality voice quality and support system. Extension audio with call hold helps to work better.
  • Business area and reach is more higher because the there are no boundaries because with vonage we are able to call many countries with same rates and mostly on wifi and data charges are applied only when there is no wifi.
  • Call rates are competitive and cheaper when compared to other relative companies which ultimately helps for the growth of the conpany.
Vonage has the voice extension app and it uses data only when there is no wifi. The quality of the voice [is good] and the rate is cheaper. The International calls are much faster and easier to make without any other codes or number - it is as easy as making local calls with competitive rates/cheaper rates than the other companies. The international calls can be done to an additional number of countries and it is not limited to few.
I would strongly recommend vonage because:
  • It made my international calls as my domestic calls - smooth
  • Rates are very competitive
  • Good customer care
  • User-friendly
  • Data is used only when there is no WIFI
  • Extension audio app does wonders and now I can make calls from anywhere through Vonage. It is worth every penny.

Vonage Business Communications Feature Ratings

Hosted PBX
Multi-level Interactive Voice Response (IVR)
Directory of employee names
Answering rules
Message alerts
Mobile app for iOS
Mobile app for Android