Overall Satisfaction with VWO
We're using it primarily for Heatmaps and Session Recording. We want a bit of quantitative data to back up our user research which powers our product decisions. It hasn't quite spread beyond the product team yet.
- Very powerful heatmaps and scrollmaps.
- Great screen recording with segmentation capabilities.
- Point and click interfaces for heatmaps. No need to use manual selectors or code.
- Usability. There's so much to take in and what feels like a steep learning curve.
- Performance. The app feels really clunky and slow.
- It's helped us find usability issues quickly (through screen recordings). This would've saved us time and hours otherwise looking for the proverbial needle in a haystack.
I think for us at the time it was a balance of cost and feature set. But honestly I'd love a cheaper solution which is easier to use.