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WalkMe - good for managers
April 24, 2021

WalkMe - good for managers

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with WalkMe

We use the WalkMe application and plug-in for user training and adoption of HR systems. This allows our management teams to receive tailored guidance in our Human Resources systems for things like new employee onboarding and compensation. Due to how infrequently some activities occur, this is an always-ready tool to help remind managers of how to use these systems without them having to find documentation that is buried away somewhere in a SharePoint.
  • User guidance
  • On screen documentation
  • Easy to use
  • Improved user interface
  • Navigation
  • Accessibility
  • Ease of use
  • Compatibility
  • User experience
  • [A] standardized way of working across business divisions
  • Clarity of requirements/steps
  • User adoption

Do you think WalkMe delivers good value for the price?

Not sure

Are you happy with WalkMe's feature set?

Yes

Did WalkMe live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of WalkMe go as expected?

I wasn't involved with the implementation phase

Would you buy WalkMe again?

Yes

[An] application like WalkMe is useful for applications that are critical but may be used infrequently. For example, [the] Human Resources system that handles compensation and review may be used once a year by a manager. Unlike document-based documentation, WalkMe is an always-ready tool to help remind [managers] of how to use these systems without them having to find documentation that is buried away somewhere in a SharePoint.