Sharing my experience of Webex App!
June 10, 2024

Sharing my experience of Webex App!

Osman Gani | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex App

Webex App filled the gap that we had in terms of online collaborations with our remote teams and clients. We mostly use Webex App to communicate with our existing and prospective clients. It also plays a vital role to maintain our daily operations as communicating with our remote team members became easier. We can arrange monthly feedback meetings with our clients and take actions more efficiently.

Pros

  • The call feature caught our attention very quickly and compared to other collaboration apps in the market right now it's quite a unique feature for sure!
  • The built in calendar feature is simple yet comes very handy while scheduling any meetings.
  • Another noticeable feature is meeting recap which helps to summarize those long and boring team meetings.
  • Separate team space can be created which is another simple yet great feature!

Cons

  • I think adding SSO login would make it much easier to login to the app and it would be more user friendly.
  • Bandwidth consumptions can be improved I think.
  • The desktop app takes a lot of resources while in video meetings. That should be improved too!
  • The hassle of attending meetings physically has been saved as we moved online and that had a quite positive impact!

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

We have a large number of employees that work remotely and I think to communicate with remote workforce and maintain proper communication channel, Webex App suits quite well.

Webex App Feature Ratings

Task Management
6
Gantt Charts
7
Scheduling
8
Workflow Automation
7
Mobile Access
7
Search
7
Visual planning tools
7
Chat
7
Notifications
7
Discussions
7
Surveys
6
Internal knowledgebase
7
Versioning
6
Video files
7
Audio files
8
Document collaboration
6
Access control
7
Advanced security features
7
Device sync
7

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