Security Seems Solid
March 11, 2025

Security Seems Solid

Kendra Roli | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex App

It allows us to have meetings and view/share code screens. This is a necessary tool used for remote collaboration. For us, Webex App solves a number of issues, whether it be for planning our meetings, project planning, or cross department communication. As far as I can tell, this takes security seriously. They seem to be proactive about patching vulnerabilities and their service has End to end encryption.

Pros

  • It has the calling features we need (screen sharing, video, chat, recording)
  • Integrations with other tools
  • API is pretty good

Cons

  • Documentation needs some work
  • There is little to no ability to interact with Webex App from command line
  • Occasional difficulties connection problems and freezing
  • Webex App helps me stay connected to my team, even though I'm remote
  • We can engage with clients more frequently and effectively using Webex App
  • Webex App is somewhat easy to use and integrate with other applications
  • Webex Meetings
  • Webex App
  • Webex Calling
  • Cisco Secure Endpoint
Supports high quality video calls, has great security with calls and encryption

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

Enables text and video communication between team members. It provides a secure platform for internal and external communication, which is essential for protecting sensitive company data. If we want a feature they don't offer, were out of luck (or we have to build a workaround using their APIs).

Webex App Feature Ratings

Project Management
8.3
Task Management
8
Gantt Charts
Not Rated
Scheduling
8
Workflow Automation
6
Mobile Access
10
Search
8
Visual planning tools
10
Communication
7.6
Chat
10
Notifications
8
Discussions
6
Surveys
8
Internal knowledgebase
6
File Sharing & Management
10.0
Versioning
10
Video files
Not Rated
Audio files
Not Rated
Document collaboration
Not Rated
Access control
Not Rated
Advanced security features
Not Rated
Device sync
Not Rated

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