Cast a wider web and facilitate great events with WebEx Event Center
June 21, 2017

Cast a wider web and facilitate great events with WebEx Event Center

Brennan Andrews | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with WebEx Event Center

My organization achieved greater scalability in terms of training and conference offerings through WebEx Event Center. We first used WebEx Event Center when we had regulatory changes that all staff needed to be made aware of. The Event Center enabled us to reach all staff at once, despite their physical locations. Also, the events hosted were not just unilateral, since WebEx fosters the learning experience by enabling attendees to ask questions. The increased engagement led to productive meetings.
  • For users that have never used WebEx, the interface is very user-friendly and easy to adopt.
  • WebEx allows for both facilitators and attendees to engage with one another via various methods (chat, questions, surveys, etc.).
  • The ability to record your session for those unable to attend is excellent. The videos that are captured are high quality.
  • WebEx integrates directly with a large number of learning management systems, which is great for tracking training items for attendees.
  • WebEx lacks some capability and functionality compared to other products available (i.e. Adobe Connect).
  • The video output that WebEx produces are in a format that is not universal (.arf). This means that editing the video can be somewhat troublesome.
  • WebEx sometimes has issues loading with certain browsers.
  • WebEx enabled us to meet our needs to distribute compliance and regulation changes to our district. This was its exact purpose.
  • WebEx lacks some functionality from other products. We recently moved to Adobe Connect for this reason. We already use other Adobe products, such as the Creative Cloud, Captivate and Captivate Prime. It was more of a natural integration.
  • WebEx costs significantly more than Adobe Connect, which was another reason for our move.
We initially had WebEx Event Center, but have recently moved to Adobe Connect. WebEx is great for those organizations that do not have a relationship with Adobe. As an end user, WebEx Event Center is easier, cleaner and more familiar. As an administrator, it's more intuitive when scheduling and organizing meetings too.
WebEx Event Center is an excellent solution for instances when large audiences need to be given information, but it is not physically or logistically feasible to be in the same room. WebEx Event Center also is great for online learning or a blended learning approach. Furthermore, the ability to record your sessions is great, since users will be able to reference back to any previous meeting as needed.

Webex Webinars Feature Ratings

Audience polling
10
Q&A
10
Dashboards
Not Rated
Data exportability
Not Rated
High quality audio
9
Mobile support
9
Participant roles & permissions
9
Confidential attendee list
9
Branding options
10
Integration to Marketing Automation
9
Calendar integration
10
Record meetings / events
8
Slideshows
9
Event registration
10