Overall Satisfaction with WebEx Event Center
My organization achieved greater scalability in terms of training and conference offerings through WebEx Event Center. We first used WebEx Event Center when we had regulatory changes that all staff needed to be made aware of. The Event Center enabled us to reach all staff at once, despite their physical locations. Also, the events hosted were not just unilateral, since WebEx fosters the learning experience by enabling attendees to ask questions. The increased engagement led to productive meetings.
- Training
- For users that have never used WebEx, the interface is very user-friendly and easy to adopt.
- WebEx allows for both facilitators and attendees to engage with one another via various methods (chat, questions, surveys, etc.).
- The ability to record your session for those unable to attend is excellent. The videos that are captured are high quality.
- WebEx integrates directly with a large number of learning management systems, which is great for tracking training items for attendees.
- WebEx lacks some capability and functionality compared to other products available (i.e. Adobe Connect).
- The video output that WebEx produces are in a format that is not universal (.arf). This means that editing the video can be somewhat troublesome.
- WebEx sometimes has issues loading with certain browsers.
- WebEx enabled us to meet our needs to distribute compliance and regulation changes to our district. This was its exact purpose.
- WebEx lacks some functionality from other products. We recently moved to Adobe Connect for this reason. We already use other Adobe products, such as the Creative Cloud, Captivate and Captivate Prime. It was more of a natural integration.
- WebEx costs significantly more than Adobe Connect, which was another reason for our move.
We initially had WebEx Event Center, but have recently moved to Adobe Connect. WebEx is great for those organizations that do not have a relationship with Adobe. As an end user, WebEx Event Center is easier, cleaner and more familiar. As an administrator, it's more intuitive when scheduling and organizing meetings too.