Fairly high-end web conferencing tool that doesn't really justify its price point
September 14, 2019
Fairly high-end web conferencing tool that doesn't really justify its price point
Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with Webex Events
We use Webex Events throughout our nonprofit, educational organization in order to provide virtual instructor-led webinars to our clients, both internal and external. It addresses the problem of being able to hold synchronous, digital events with users across organizations and across the world. We can present content to a large number of people and share recordings with them afterwards.
- Training
- Screen sharing works fairly seamlessly in this tool.
- Trainers have good tools to gauge the level of user engagement during training webinars.
- Many users can join a training event and it still works seamlessly.
- The login process is cumbersome, and it never seems to remember that I am logged in.
- Internal users run into a lot of connectivity errors (sound dropping, etc.) for some reason.
- The webinar recordings are generated in a proprietary format that requires converting in order to upload somewhere like Vimeo.
- We are currently only using Webex Events for webinars with external clients or stakeholders, since it is too cost prohibitive to use it internally.
- Webex Events is cost prohibitive even for use with only external users, given that there are similar tools with similar functionality at lower price points.
- Webex Events has enabled us to reach users far and wide, but is not unique in its ability to do this.
- Zoom and Skype for Business (formerly Lync)
Webex Events is significantly more expensive than Skype or Zoom for an enterprise license, so our nonprofit is currently only using Webex Events for webinars with external stakeholders or trainees. Skype is more integrated with the Microsoft suite of tools we use, but it suffers from a lot of connectivity and audio issues. Zoom has basically all of the features we need at a lower price point than Webex Events.