Webex is the way forward.....
Rebecca Hunt | TrustRadius Reviewer
April 24, 2019

Webex is the way forward.....

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Webex Meetings

Webex is used through the whole organization as our means of holding team meetings with not only people based in different parts of the UK, but also our field sales reps.
  • Ease of setting up a meeting.
  • Audio connection via PC.
  • Ability to select which screen to share when multiple screens are used.
  • Can sometimes be a little slow.
  • The chat section isn't always clear on when you have received a chat.
  • Being able to put a meeting in with the outside reps is a cost saving for us. While it isn't a substitute for a total team meeting, in a set location being able to frequently add in meetings with teams which do not require a location and travel expense is a huge benefit.
  • It gives us the ability to connect with all areas of our European business irrelevant of location, taking away the need for expenditure on travel cost to different sites.
While I am not a constant user of Zoom conference suite, I have used this method for different companies, and compared to Webex it is extremely clunky when joining a meeting. In the past, it has frequently frozen, or I have had to run an additional or temporary program in order to join and participate in the meeting. Webex is far more intuitive when joining meetings, meaning you are very rarely late to them due to connection issues, whereas in the past this has been the case with Zoom.
Webex is well suited to our business because it enables us to schedule meetings incorporating all the necessary people regardless of location. The ability to share screens whether you are the host or not is great, as sometimes details are hard to grasp without visuals, and being able to share from the quick link toggle at the very top of the screen is great. Our outside field reps are able to join meetings each week using Webex, which is great for them as they have visuals of everyone using the webcam and are able to see new and relevant presentations in real time with their manager present.

Webex Meetings Feature Ratings

High quality audio
8
High quality video
8
Low bandwidth requirements
9
Mobile support
9
Desktop sharing
9
Whiteboards
Not Rated
Calendar integration
9
Meeting initiation
9
Integrates with social media
Not Rated
Record meetings / events
9
Slideshows
9
Live chat
7
Audience polling
8
Q&A
7
User authentication
9
Participant roles & permissions
9
Confidential attendee list
10