Item: Webexpenses
Rating: 8
Author: Verified User

Overall Satisfaction with Webexpenses

Use Cases and Deployment Scope

Webexpenses is being used by the whole organisation and addresses the problem of managing employee expenses. We now have one system to claim, review and authorize any type of employee expense, right through to payment to the employee. The tool can be accessed anywhere from most devices and allows users to enter expenses in real-time rather than waiting for the end of the month, making it a much more efficient way of managing expense claims.

Pros and Cons

Pros

Claim input with categorisation.
Clear authorization process.
Pays the employees immediately once authorization has been provided.

Cons

Navigation when entering a claim isn't always the easiest.
Adding attachments could be easier/smoother.

Return on Investment

Reduced admin time for users.
Reduced overhead for accounts team.

Usability

Overall it's easy to use and once a few claims have been entered it's fairly easy to repeat the process. I do think some of the navigation could be made a little more intuitive with a few less clicks required, but overall it's easy to use.

Key Insights

Do you think Webexpenses delivers good value for the price?

Not sure

Are you happy with Webexpenses's feature set?

Yes

Did Webexpenses live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webexpenses go as expected?

I wasn't involved with the implementation phase

Would you buy Webexpenses again?

Yes

Likelihood to Recommend

For a large organisation with lots of employees making a significant number of expenses claims, Webexpenses removes a lot of the hassle and makes the whole process easy and manageable for the user, approvers and the organisations admin/accounts team. It also reduces any potential complexities of adding expenses to employees wage slips and keeps the two separate.

Comments

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Does the job!

Modules Used