Worth the switch
August 29, 2025

Worth the switch

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • EMR
  • Electronic Benefit Verification
  • Digital Patient Intake
  • Billing Software
  • Analytics
  • Home Exercise Program
  • RCM Service
  • Outcomes/MIPS
  • Patient Relationship Management

Overall Satisfaction with WebPT

We use it as our EMR. We do scheduling and billing.

Pros

  • User Friendly
  • Great access to help articles and directions
  • Streamlining front end work

Cons

  • Separate cost for every little feature is frustrating
  • Flow from one screen to another that you need is not always simple
  • providers would like to be able to see past notes with one click.
  • Improved productivity and less staff needed.
  • Better reporting capabilities and ease in tracking KPIs

Do you think WebPT delivers good value for the price?

Yes

Are you happy with WebPT's feature set?

Yes

Did WebPT live up to sales and marketing promises?

Yes

Did implementation of WebPT go as expected?

Yes

Would you buy WebPT again?

Yes

I think that WebPT is great if the office can afford it and they are very aware of what the additional costs will be with any add on services like MIPs reporting or any other feature that is often included in other EMRs for free .

WebPT Feature Ratings

Call Follow-up and Quality Assurance ()
Not Rated
Physical Therapy Software
8.1
Electronic Medical Records (EMR)
10
Patient Invoicing
8
Treatment Plan Management
8
Patient Notes
8
Patient Progress and Reports
8
Insurance Verification and Authorization
6
HIPAA Compliance and Data Security
9

Using WebPT

20 - We have PTs, PTAs, LMTs, billing staff, and front office that all use WebPT.

Comments

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