Great product, some glitches
September 01, 2023

Great product, some glitches

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • EMR

Overall Satisfaction with WebPT

We use WebPT as an EMR for physical therapy clinic. Checking in checking out patience, taking patient payments, documentation by the therapist, and billing claims. Biggest problem we encounter is switching between clinics for scheduling some boots us out regularly.
  • Ease of use
  • Great customer service/support
  • No room for pop-up alerts if something is needed for a patient
  • Technical issues switching between clinics

Do you think WebPT delivers good value for the price?

Yes

Are you happy with WebPT's feature set?

Yes

Did WebPT live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of WebPT go as expected?

Yes

Would you buy WebPT again?

Yes

If you have multiple clinic locations, expect issues switching between clinics