Item: WebPT
Rating: 8
Author: Verified User

Overall Satisfaction with WebPT

Use Cases and Deployment Scope

We are a busy physical therapy/chiropractic office and we utilize WebPT for all our scheduling needs, medical record documentation and storage. Prior to WebPT we were still using paper charts and scheduling on a calendar. The EMR system has really made scheduling a breeze and it is much easier to access patients' charts versus digging through a ton of old papers.

Pros and Cons

Pros

Scheduling
Documentation
Document storage

Cons

Editing credit card payments
Being able to delete a duplicate chart
Issue with the text reminders

Return on Investment

Improved productivity
Increased patient retention
Easier to track patient payments which in turn decreased the amount of statements we would have to send out at the end of the month

Alternatives Considered

I haven’t used any other EMR systems

Key Insights

Do you think WebPT delivers good value for the price?

Yes

Are you happy with WebPT's feature set?

Yes

Did WebPT live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of WebPT go as expected?

Yes

Would you buy WebPT again?

Yes

Likelihood to Recommend

WebPT is a great tool for our business the only time we have issues is when the website crashes in the middle of the business day. It can really affect everything cause we are unable to schedule patients, input payments, document in cases, and so on.

Comments

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Heather Blackwell
(Vendor Representative) commented 2 years ago
Thanks for your awesome review! We're delighted to hear that WebPT boosted your productivity and made ditching paper a breeze. Your feedback fuels our drive to keep improving. Thank you for choosing WebPT!

WebPT Review

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