Whatfix as part of expenses implementation project.
Updated April 23, 2020

Whatfix as part of expenses implementation project.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Whatfix

We are currently using Whatfix as part of a pilot for an expenses project within our corporate business, we hope to go live with it this year. Whatfix will aide employee adoption, make the user experience easier, and alleviate some of the administrative queries we would get.
  • Great customer service.
  • Easy to administer.
  • User friendly.
  • Nothing I can see to improve on at the moment.
  • The hope is that it will make claiming expenses easier for employees which would allow them get on with their jobs and also take a number of basic queries away from the administrative team. Actual numbers are yet to be determined.
Whatfix support is always ready to advise/support and in a very friendly and professional manner.

Do you think Whatfix delivers good value for the price?

Not sure

Are you happy with Whatfix's feature set?

Yes

Did Whatfix live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Whatfix go as expected?

I wasn't involved with the implementation phase

Would you buy Whatfix again?

Yes

We think Whatfix is suited to scenarios where there are outlined steps to follow within a process, claiming an expense for example.