Great tool for setting up integrated guides and self-help tools, as well as gathering data and insight
January 15, 2025

Great tool for setting up integrated guides and self-help tools, as well as gathering data and insight

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with Whatfix

Whatfix helps our bank with providing a tool to allow our users to self-train and self-service various products

Pros

  • User interface and design
  • Easily integrated into our systems
  • Intuitive back end tools
  • Metrics and reporting
  • Servicing and support
  • Professional Services
  • Reduction in calls to support teams
  • Operational efficiencies
  • Easier to train clients
Very easy to use tools

Do you think Whatfix delivers good value for the price?

Yes

Are you happy with Whatfix's feature set?

Yes

Did Whatfix live up to sales and marketing promises?

Yes

Did implementation of Whatfix go as expected?

Yes

Would you buy Whatfix again?

Yes

It's great for setting up guides and trainings that are directly integrated into your products

Comments

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