Platform for the business to grow further
June 27, 2021
Platform for the business to grow further
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with WhatsApp Business
WhatsApp business is used across my organisation. We are small hardware business serving the requirement of many renowned companies in Bangladesh. We normally sell our services and products to individual customers as well. We use to update our catalogues in the application with details. Customers find it very useful and knock us directly through WhatsApp in terms of ordering. We can easily reach the customers as per their demand and Demography. This application helps us getting connected to the new customers as well as our existing clients.
- Easy to use.
- WhatsApp is widely used by majority of the people.
- Product catalog update.
- Direct contact with the customers.
- Secured connection and ad free.
- Video catalog might help.
- Good to have a demonstration of usage.
- Product catalogue
- Order tracking
- Instant messaging or collaboration with the customers
- Customer segmentation
- User friendly interface
- Growth rate increase vs the traditional trading process.
- Customers loyalty increases.
- Transparency remains healthy.
- Branding makes sense.
Telegram is a good application but it is not as widely used as WhatsApp. Moreover, operating Telegram might be tough for general users. WhatsApp Business is enriched with extreme business features that help the owners of any SME grow furthest. The catalogs and sales/order tracking can be marked as the edge over features of WhatsApp Business.
Do you think WhatsApp Business delivers good value for the price?
Yes
Are you happy with WhatsApp Business's feature set?
Yes
Did WhatsApp Business live up to sales and marketing promises?
Yes
Did implementation of WhatsApp Business go as expected?
Yes
Would you buy WhatsApp Business again?
Yes