Acquia DAM (Widen) is a Company You Can Trust
November 01, 2022

Acquia DAM (Widen) is a Company You Can Trust

Rene Davis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Acquia DAM (Widen)

We use Acquia DAM (Widen) for our digital asset management needs. Our DAM contains content that we publish for internal and external use, along with supporting assets. It provides a single source of truth for our assets, version control, and on-the-fly conversions. It also helps to reduce duplicates, miscommunications, improve productivity, and workflow and ensure brand consistency. Since this is the first time our company is using a DAM, we have spent the past year combing through over 40,000 assets, reviewing which are current, duplicates, obsolete or can be archived. We expect to be done with the first phase of our project by end of the year.
  • It provides great implementation support.
  • Love their university of courses - the videos are very helpful.
  • Their tech support is very knowledgeable.
  • Their DAM is easy to navigate.
  • I would like to see more one-on-one support on a regular basis once the implementation phase is over.
  • I would love to see more design options for headers on their portals.
  • Our DAM is not live yet with our users, so can't respond at this time.
Support has always been very quick to respond. They are very knowledgeable.
We haven't implemented our DAM to our users yet, but we can already see how useful this will be once we do go live.

Do you think Acquia DAM (Widen) delivers good value for the price?

Yes

Are you happy with Acquia DAM (Widen)'s feature set?

Yes

Did Acquia DAM (Widen) live up to sales and marketing promises?

Yes

Did implementation of Acquia DAM (Widen) go as expected?

Yes

Would you buy Acquia DAM (Widen) again?

Yes

Acquia DAM (Widen)'s digital asset management program is very easy to navigate around. Their library of training courses is very helpful, plus their customer support is very knowledgeable. It's also great to have access to their community of users to see what other questions may come up that I wasn't aware of. They provide additional knowledge about the program that may be useful for our needs. If a company is looking to organize its assets, this is the way to go.

Acquia DAM (Widen) Feature Ratings

Uploading assets
10
Downloading assets
10
Categories
10
Asset storage
10
Asset sharing
10
Asset search
10
Tagging system
10
Content editing
10
Embed codes
10
Metadata
10
Collections
Not Rated
User access
10
DAM Integrations
10
DAM API
Not Rated
Workflow automations
Not Rated
Related asset discovery
Not Rated
Dashboards
10
Standard reports
10
Custom reports
Not Rated
Data exportability
10
Content analytics
Not Rated