The Best DAM Out There!
November 22, 2022

The Best DAM Out There!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Widen

Our company uses the Acquia DAM (Widen) for both our sales teams and marketing teams. We have several business units and prior to establishing our Acquia DAM (Widen) Collective, we had no standard practices for asset collection, storage, and sharing. We had assets in a variety of shared drives and it made accessing and keeping track of files a nightmare. Acquia DAM (Widen) has become our single source of truth for assets and has made our marketing and sales teams more efficient across all of our business units.
  • Customer Support - they always reply quickly and their implementation specialists go above and beyond. They really provide you with the tools you need to get the most out of your collective. They listen to customer requests and suggestions and are constantly improving the user experience.
  • Customizable - We have multiple business units that have different needs and workflows. We've been able to customize our metadata fields, asset groups, and user roles to accommodate the complexities of our company.
  • Portals - the ability to share assets with a variety of audiences in a platform that we can customize to reflect our brands has been a huge improvement from our dated-looking extranets and Sharepoint sites that we used previously. They are also really easy and quick to create!
  • We'd love to see more collaborative options for the Collections function and more customizable insights.
  • Created a single source of truth for all of our assets
  • Streamlined workflows and increased productivity
I've personally found the user experience with Acquia DAM (Widen) to be more intuitive and easy to learn. Once you get the hang of how to search the metadata, I think it's easier to find the assets you are looking for and truly narrow down your search.

Do you think Acquia DAM (Widen) delivers good value for the price?

Yes

Are you happy with Acquia DAM (Widen)'s feature set?

Yes

Did Acquia DAM (Widen) live up to sales and marketing promises?

Yes

Did implementation of Acquia DAM (Widen) go as expected?

Yes

Would you buy Acquia DAM (Widen) again?

Yes

I think Acquia DAM (Widen) offers a great solution for any company looking to add a Digital Asset Management tool. They provide excellent support and really listen to their customer's requests and concerns. Their customization options are great for addressing the company's individual needs. Being powered by metadata has tremendously improved our searching experience - we no longer have duplicate files saved in multiple locations, with team members constantly wondering if they have the most up-to-date version or team members wasting time digging through folders and shared drives looking for a single asset.

Acquia DAM (Widen) Feature Ratings

Not Rated
Uploading assets
Not Rated
Downloading assets
Not Rated
Categories
Not Rated
Asset storage
Not Rated
Asset sharing
Not Rated
Asset search
Not Rated
Tagging system
Not Rated
Content editing
Not Rated
Embed codes
Not Rated
Metadata
Not Rated
Collections
Not Rated
User access
Not Rated
DAM Integrations
Not Rated
DAM API
Not Rated
Workflow automations
Not Rated
Related asset discovery
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Data exportability
Not Rated
Content analytics
Not Rated