Acquia DAM (Widen) is the DAM you will actually give a damn about.
October 28, 2022

Acquia DAM (Widen) is the DAM you will actually give a damn about.

Tut Brown | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Acquia DAM (Widen)

Acquia DAM (Widen) serves as the 'single source of truth' for our marketing assets across the organization. Having moved from a more antiquated DAM platform, Acquia DAM (Widen) delivers intuitive system management and has been a long awaited and welcomed upgrade. This robust tool services our organization as whole in different capacities, however are power users are mainly in Creative, Marketing, Sales, and Trade business functions. Acquia DAM (Widen) has simplified our own internal road blocks, allowing the users to be in control of servicing our retailers and accounts all on their own. Creating collections has made it easy to showcase our latest photoshoots and content making them readily available with little to no searching. What really sold us on Acquia DAM (Widen) was the dedicated support and online resources available such as Acquia DAM (Widen) University. The onboarding process was conversational and tailored to the exact needs of our business. We have found at every turn of the process that customer service we've received is top-notch. I have implemented multiple DAMs throughout my career and can confidently say Acquia DAM (Widen) is now my favorite!

Pros

  • Full service and structured onboarding process
  • Friendly and readily available staff for addressing questions or concerns
  • Unparalleled online resources to help roll out within your organization
  • Easy-to-use and intuitive interface and dashboard

Cons

  • Struggled a little with help initiating SSO
  • Would have loved to maintain access to my Asana dashboard longer
  • More real-time best use cases or templates to help drive our structure
  • Single source of truth for better asset version control
  • Intuitive go-to resource for full organization for brand assets
  • Rebuilt trust in having a DAM platform
Our requests have been met with speedy response and willingness to assist.
We will be integrating with a PIM but have not done so at this stage.
I have implemented both Scene7 and Bynder at organizations. We considered: • Bynder • WebDAM • BrandFolder • Canto • Workfront Library • Adobe Experience Manager

Do you think Acquia DAM (Widen) delivers good value for the price?

Yes

Are you happy with Acquia DAM (Widen)'s feature set?

Yes

Did Acquia DAM (Widen) live up to sales and marketing promises?

Yes

Did implementation of Acquia DAM (Widen) go as expected?

Yes

Would you buy Acquia DAM (Widen) again?

Yes

Every platform will have some limitations. I feel that we chose Acquia DAM (Widen) to give our organization room to grow. We looked at 5+ DAM platforms over a two year span when shopping for our replacement. There were concerns of quickly outgrowing a few we had demos with. The brilliance of Acquia DAM (Widen) is you can keep it as simple as you want, or expand to suit your business needs. I am looking forward to building out portals to better serve our long-term vision. With that said, we will eventually want to integrate with our PIM for stronger content control. Until I get further into development I do not see any major reasons to not consider Acquia DAM (Widen) as a viable DAM solution.

Acquia DAM (Widen) Feature Ratings

DAM Features
9.4
Uploading assets
10
Downloading assets
10
Categories
10
Asset storage
9
Asset sharing
9
Asset search
10
Tagging system
9
Content editing
9
Embed codes
9
Metadata
9
Collections
9
User access
10
Reporting & Analytics
9.0
Dashboards
9
Standard reports
9

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