WORK[etc] is a one-stop shop!
November 28, 2016
WORK[etc] is a one-stop shop!
Score 8 out of 10
Vetted Review
Verified User
Software Version
Team
Overall Satisfaction with WORK[etc]
My whole company uses WORK[etc] for timesheets, knowledge base (e.g. a wiki-like setup), CRM (e.g. customer details), lead tracking/generation, and support cases. Keeping the whole of it together means less running around for information.
- It does timesheets quite well. Filter by day, week, or month. View totals for everything or just totals for a specific project.
- CRM is another big plus for WORK[etc]. Search by any field and find all the matches. Add people to companies (or to specific locations of a company). View phone numbers, emails, etc. All just a quick search away.
- Project management is very useful for us. All the graphs and charts you'll need to visualise your progress. View costings and see what tasks are still outstanding.
- Being able to lock down timesheets would be helpful (i.e. after a month, you can't go back and edit so the boss can officially use your numbers for submitting invoices).
- Some improved efficiency would be nice. While everything always loads, it feels like there can be a bit of a delay sometimes.
- We used to use multiple products that each did a specific subsection of what WORK[etc] offers. There were multiple logins to remember per person, each interacted in a different way, and there was no guarantee that they could (or would) talk to each other. Using one product has made life so much simpler...and cheaper!