Item: Workday Human Capital Management
Rating: 7
Author: Verified User

Overall Satisfaction with Workday Human Capital Management

Use Cases and Deployment Scope

We used Workday HCM in our previous organization for HR, benefits, absence and time management and performance management. One of the best core problems it addressed was that Workday HCM acted as a unified interface to access all these different functions. Besides, automated self-service is nothing but bliss for employees as well as an HR team as it decreased the turn around time for employee requests and freed up the HR staff to focus on more important stuff.

Pros and Cons

Pros

A lot of our HR staff needed to access the system on the move and since it is on the cloud, we can access it from anywhere. It increased the mobility of staff.
Straight forward no-nonsense system that is intuitive enough for your non-tech savvy employees to grasp.
Business Intelligence and reporting is pretty good. Not only does it offer a lot of detailed analysis but it also allows you to configure dashboards which are great for executive and managers to quickly check the status of subject areas.

Cons

While the system is quite easy to use as an end user of most modules, even the most basic configuration and change would need expert help as there is very little documentation available to help you. The dependency on the implementation consultant is too much.
New updates in system are not always thoroughly tested and it has at times broken our system. Although the fix provided was fast, it is advised to not directly jump when they provide the updates.
If recruiting and onboarding is crucial to your organisation, it's better to look at an Oracle HCM implementation as there are a lot of integration issues with Workday Recruiting.

Alternatives Considered

The system we currently use and implement is Oracle Cloud HCM and it is possibly the most well-suited competitor to Workday HCM. Oracle Fusion HCM is not as mature a product as Workday but it's slowly getting there. Also, it might be a better solution for you if you are not too big as an organisation.

Other Software Used

Oracle HCM Cloud (including Taleo)

Likelihood to Recommend

If you are relatively large organisation with a lot of departments, employees, job families and a lot more things under one company, Workday Human Capital Management (HCM) could be a good choice for you. Not to mention, if you are operating out of multiple countries like we used to, some of the Workday features can be life saving. However, if you are a smaller company or/and do not need much self service for employees and managers, it might not be the best suited solution for you.

Workday HCM Feature Ratings

Comments

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Workday HCM - When it's the best choice, when it's not.

Modules Used