TrustRadius
WORKetc Review 36 of 40
WORKetc Review: "Love is not a strong enough word for Work Etc."
https://www.trustradius.com/crmWORK[etc]Unspecified7.846101
Brittany Thompson profile photo
February 12, 2014

WORKetc Review: "Love is not a strong enough word for Work Etc."

Score 10 out of 101
Vetted Review
Verified User
Review Source

Software Version
Starter

Overall Satisfaction

I am a recent convert to the Work Etc. way of doing business and can I say, I am completely sold! From the amazing support, to the project management everything in work etc is designed to make your life as a business manager easier. Our whole company uses Work etc. to make our lives easier and it has streamlined our whole business process. I love the all in one Help desk, CRM, and project management features. But not only do they do the big things right, its the small things that make work etc. the perfect tool. They have custom fields in their , making it easy to tailor information to your companies needs. Overall this is simply the best software we have ever used! I AM A DIE HARD FAN!
  • Work etc makes it very easy to collaborate on projects.
  • Work Etc makes CRM a breeze.
  • Work Etc. is a great tool for help desk.
  • I love the project feature but I wish it was easier to adjust timelines.
  • We have been able to manage new leads easily and effectively.
  • We have been able to streamline the projects to ge things done faster as a company
  • We are able to respond to clients needs faster making our clients trust us!
  • helpdeskpilot
Work etc is in all ways the best thing on the market for an all in one efficiency and CRM. All of our data is in one place and when someone send in a help ticket that is actually a sales item we are able to easily and consistently add the information needed and complete the work in a timely manner. Making our billable hours increase in a huge amount the first few months we were using it!
There is nothing like Work etc. on the market. For the value and the price work etc. is the best deal on the market. Not only is the pricing just right but the functions that are available with Work etc are some of the best that you can get on the market for this price.
Work etc. make business management easy for any size business. With all the data you need to accurately help your clients in minutes, it will help you streamline help and projects that you take on at your company! I love work etc. features and have found learning the system to be easy compared to most CRM systems. Being able to add time sheets and attach tickets from almost anywhere in the system and the shared calendars make collaboration a breeze.