A great product provided at a very fair cost... what's not to like?
Updated December 18, 2014

A great product provided at a very fair cost... what's not to like?

James Hartley | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Other

Modules Used

  • All

Overall Satisfaction with WORK[etc]

After careful selection we opted to deploy WORKetc in our company and haven't looked back. It handles central administration and tracking right across the heart of our company. Centralised mail handling, organisation and project structuring were all immediately transformed when we took it on - all of which were issues for us before.

Pros

  • Centralised mail with updates to relevant employees
  • Lead management with categorisation possible via tags

Cons

  • Improved selection of items in contextual lists - but I hear that this is just about to be released in the version 5 edition...
  • Emails arriving which do not have the project tag attached are a little laborious to manually file. This could be streamlined.
  • Better organisation
  • Lower response times to clients
  • Less time wastage
  • Ease of information retrival
  • The list goes on...
If you find:
  • your staff always asking each other if they have heard any news on such and such a project
  • that you have endless emails cc'd to everyone - even people who aren't really involved in a particular aspect of a project
  • that you are starting to feel, as an owner or manager, that there is a lack of transparency as to how your entire structure is performing and you lack the metrics or tools to analyse this
Then you should definitely be using WORKetc.

Using WORK[etc]

Once you are embedded in a structure that for a reasonable cost completely supports your operational structure - why would you want to leave? It would be like pulling out your backbone.

WORK[etc] Reliability

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