Workfront is an easy to use PM/RM solution
January 26, 2017

Workfront is an easy to use PM/RM solution

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workfront

Entire organization. We use if for project builds, service delivery, reporting, and time entry for HR and client billing purposes.

Pros

  • Centralizes communication in a single platform
  • Easy to use and access
  • Minimal training needed

Cons

  • Reporting is AWFUL. Very archaic and cumbersome
  • Organization of conversation flow could be improved
  • Ability to capture LOE on work
  • Ability to capture custom data on work
  • Collaboration centralization
I don't know what other products we tested (I didn't take part in this)
Great for projects that have a definitive start and end date. They need to start thinking about work management that doesn't have a start and end date, ie ongoing client service delivery.

Adobe Workfront Feature Ratings

Project Management
7.4
Task Management
9
Resource Management
7
Gantt Charts
Not Rated
Scheduling
6
Workflow Automation
8
Team Collaboration
7
Support for Agile Methodology
7
Support for Waterfall Methodology
8
Document Management
7
Email integration
7
Mobile Access
7
Timesheet Tracking
8
Change request and Case Management
8
Budget and Expense Management
Not Rated
Professional Services Automation
6.0
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
6
Integration with accounting software
Not Rated

Comments

  • Sherry Arnold | TrustRadius Reviewer
    Sherry Arnold
    commented 8 years ago
    Hello, I'm the Customer Advocacy Manager at Workfront. Thanks for the thoughtful and thorough review. It will be seen by multiple groups within Workfront and used to improve our products and services. I appreciate why you may want to be anonymous on this site, but I'd love to chat with you sometime. Please feel free to reach me directly: sherryarnold@workfront.com.

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