Item: Adobe Workfront
Rating: 7
Author: Verified User

Overall Satisfaction with Workfront

Product Usage

Centralize projects in one solution
Manage digital work processes
Review and approve digital work

The services offered by Workfront allow us to house all of our projects in one place and provide universal means of organizing, managing, and reporting on our work.
Helps keep track of complex projects and manage resources.
Gives us a "one stop shop" where everyone can connect and communicate - this is especially great considering the amount of employees that do not typically work from the office. In addition, our teams travel often - so it helps us stay connected and helps keep projects moving.

Pros and Cons

Pros

Reporting - Workfront offers a seemingly limitless number of both pre-loaded and custom reports that allow the user to get exactly what they need when they need.
Workflow Management - Workfront's use of predecessor, task duration, and resource management makes it easy to plan a project and execute in an organized manner.
Resources - Workfront offers training in multiple different formats that are accessible to all users. They also host a community page that connects other users to share best practices.

Cons

Workfront has so many different functionalities/nuances that make it difficult to connect the dots. It would be nice if our Workfront instance only showed what we need. Example - we don't track time via Workfront so there is no need for that option to be available.
Proof HQ and Workfront - These are not fully integrated and the automated workflows are difficult to understand. In addition, this feature is really well suited for small documents not large documents/slide decks.
Implementation - The implementation team provided by workfront is very knowledgeable of the system but does not take on a lead role in getting the system set up as you might think. It really comes down to your appointed system admin and core team to learn the system thoroughly to get it set up.

Return on Investment

It is hard to provide hard numbers as we are still in the implementation phase, but, I can already see Workfront positive impact on the organization of our teams, projects and more.

Adobe Workfront Professional Services

The in-person administrator boot-camps are extremely helpful. The training team is both knowledgeable and caring. They take the time to assess your specific needs while still diving in to all aspects of Workfront. In addition, the class structure allows for open conversation with other admins to collaborate and share best practices.

Likelihood to Recommend

Workfront is great for managing multiple accounts, projects, programs etc. For companies struggling to manage resources, track projects, drive deadlines, etc., Workfront could be a great solution for you. The ProofHQ integration is perfect for thing such as handouts, ads, fliers, etc., but not so much for large documents. If you are a looking to use the proof HQ integration for large documents with a lot of content this may not work for you.
The system administrator position is in many ways a full-time job. The system admin is really a champion of the system that is expected to attend multiple trainings, learn all the ins and outs, set the whole system up, develop the system over time, track enhancements, etc. In essence, this isn't something that you set up during implementation and then walk away from. It requires constant attention and management. If you do not have someone to dedicate to this your organization may struggle.

Adobe Workfront Feature Ratings

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A Quick Look at Workfront