Item: Adobe Workfront
Rating: 5
Author: Amy Sternin

Overall Satisfaction with Workfront

Product Usage

Centralize projects in one solution

Allows transparency into project portfolios and project work. Better ability to prioritize and assess resource availability. Based on reviewing completed projects we can better predict/estimate timeframe for future projects, which allows us to better select which projects to work on, without depending on overly optimistic estimates by the teams.

Pros and Cons

Pros

Flexibility of creating user fields
Ease of creating and using views
Ease of creating and using groupings

Cons

Dashboards could be more robust
One page status/executive type format

Return on Investment

Efficiency
Project transparency

Alternatives Considered

Daptiv and PowerSteering

We liked the flexibility and ease of creating custom forms and fields. We also felt that they were heading in the right direction and growing as a company.

Collaboration

We have not gained as much collaboration as expected, due to project resources getting tasks from other sources, such as our CRM and TFS (MS). However, for project status updates, we do like the project updates feature and sending out this information to the stakeholders.

Adobe Workfront Professional Services

Have not used

Likelihood to Recommend

Portfolio management is good. Working with vendors/others that use Microsoft project is not. Also difficult when developers use other systems for tasks and time reporting. People do not want to duplicate efforts, and that makes team members resistant to using the system for updates on what they are doing.

Adobe Workfront Feature Ratings

Comments

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Happy with Workfront