Workfront -- Good for large businesses, less great for small
July 24, 2019

Workfront -- Good for large businesses, less great for small

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workfront

Workfront is being used by our organization to maintain productivity from the perspective of our project managers and our customer service/account people. It keeps our projects on track and ensures that everyone has the ability to view the status of various projects at any given moment. It solves for the miscommunication problem we had prior to implementing Workfront.

Pros

  • Design: We have a lot of visual learners, and the various colors that we can use to show steps/processes surprisingly made a difference in understanding the stage.
  • Accountability: Assigns tasks to individuals so that they are kept accountable for their part of a project.
  • Project Management Ease: Our project managers can make changes on the fly. No more painstaking hours to update a project.

Cons

  • The learning curve is high. It's not the easiest program to use.
  • Price :Things are good, but you are paying for all the extras whether you use them or not.
  • Company: Sometimes it's difficult to work with the Workfront representatives because it feels like they are all sales all the time when they should be listening and helping.
  • Positive: Project statuses are no longer ignored and everyone is not the same page.
  • Positive: Productivity has increased now that people are held accountable..
  • Negative: Pricing for my particular company may not be worth it. This is like an iPhone, and my company needs the basic Nokia or Razr phones of the early 00s.
monday.com is better suited for a smaller company like the one I am working within. There are several other project management platforms that work within the Project Management space, but it's about personal preference. All of them have their pros and cons. Workfront is nice because of the size and massive implementation capabilities. It works for large companies.
Workfront is more suited for larger organizations. Smaller organizations may get more bang for their buck using programs that are either free or have a lower price per user. Workfront is more "big league," used for mass communication of projects across a major company. The notifications are good but can become overwhelming at times, regardless of what size company this program is implemented within.

Adobe Workfront Feature Ratings

Project Management
6.6
Task Management
10
Resource Management
8
Gantt Charts
8
Scheduling
8
Workflow Automation
6
Team Collaboration
6
Support for Agile Methodology
5
Support for Waterfall Methodology
5
Document Management
6
Email integration
4
Mobile Access
5
Timesheet Tracking
8
Change request and Case Management
7
Professional Services Automation
8.0
Project & financial reporting
8

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