Wrike has saved my workflow, but I want more support to improve it.
September 28, 2023
Wrike has saved my workflow, but I want more support to improve it.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Wrike
I implemented Wrike for our company to manage tasks, subtasks, and issues for our review process of our product and projects. I use a lot of subfolders to categorize deliverables within projects. Each deliverable has stages in which I utilize tasks and subtasks. I like using Wrike and it helps with the project workflow. Blueprints is something I love because our process rarely differs for individual projects. I have been using this for 6 years and I still am not able to leverage reports as I would like. There is too much noise and tasks that reports never show up accurately. I have reached out to Wrike to assist me with this, however my account representative changes every 4 months and I seem to know Wrike better than them. I would like to see better representative that take initiative to help direct me to engineers to support what I am trying to accomplish and workshop solutions with me.
- Blueprints
- Project and task nesting
- Variety of views
- Interface changing too frequently
- Reports (need more support)
- Client support to assist your clients on how to improve their space.
- Efficiency
- Less oversight required
Do you think Wrike delivers good value for the price?
Yes
Are you happy with Wrike's feature set?
Yes
Did Wrike live up to sales and marketing promises?
No
Did implementation of Wrike go as expected?
Yes
Would you buy Wrike again?
Yes