Why I've Renewed Our Brightmine Subscription for the last 9 years!
November 13, 2023

Why I've Renewed Our Brightmine Subscription for the last 9 years!

Carly Harvey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Brightmine

We mainly use this for template documents or webinars that update the business on topical issues.

Pros

  • Template Policies/ Letters
  • Webinars

Cons

  • More discussion forums
  • Reduced need to outsource HR support
  • Reduced training expenditure
The access to template policies reduces our risk exposure as a small organisation by providing us with a solid base for our employee handbook. The employment law updates are also invaluable to ensure that we are kept up to date and can then feed that through to our own employees.
The webinar on the upcoming 2024 employment law changes was extremely helpful and will assist in making sure that my organisation is up to date. I haven't used Brightmine as much when designing our HR strategy but will look into this in the future.
I have had no need to look at other products as Brightmine fulfils our requirements.

Do you think Brightmine delivers good value for the price?

Yes

Are you happy with Brightmine's feature set?

Yes

Did Brightmine live up to sales and marketing promises?

Yes

Did implementation of Brightmine go as expected?

Yes

Would you buy Brightmine again?

Yes

When we require template policies, letters or forms as a small business Brightmine provides these for us which is invaluable. In addition I have found webinars to be really useful including the recent one on employment law changes 2024. I would like the webinar slides to be available to download quicker - these usually take weeks to be available.

Comments

  • Suellen Wang | TrustRadius Reviewer
    Hi Carly, Thank you for being a loyal customer of XpertHR. We are thrilled that you’ve been enjoying your journey with us in the past 9 years. Our sincerest hope is to help our customers accomplish their HR goals. Your feedback has demonstrated that it does, and we truly appreciate your participation! We always welcome customer feedback, so please do not hesitate to contact us at helpdesk@xperthr.co.uk should you have any questions or need support from our team. Thank you! XpertHR

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