Sage HR

Sage HR Reviews

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Ratings and Reviews
(1-8 of 17)

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Score 10 out of 10
Vetted Review
Verified User
Review Source
CakeHR allowed us to bring our entire HR function remote during difficult COVID times and has made our partial return to the office smooth and complete.
  • Employee reviews/goal setting
  • time management
  • document management
  • Shared document access
  • time tracking
CakeHR works great for general HR management. We are not utilizing it for hiring.
Support was perfect during COVID. We would put a question into the chat box and the CAKE team would just pop up and answer it concisely!
March 04, 2020

My thoughts on CakeHR

Michael Gabriele | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Today, CakeHR is being used within my organization to track time off, one-on-one's, annual reviews, and goals. The features that CakeHR offered ant the price they offered was by far more superior than other HR applications I looked at. Prior to using CakeHR, we were keeping track of time off in a manually managed Excel document. CakeHR was implemented across our entire organization and has been a huge success since day 1.
  • Time off policies are clear and transparent.
  • The review process functionality was extremely easy to use.
  • Support is outstanding . If you ever run into an issue they are always available to help.
  • Onboarding document control is really easy to manage and stays consistent with a growing company.
  • A few more override features for time off. For example, I would like certain people to get notified of PTO. CakeHR can't do this currently. So I had to grant authority to approve, which gave my admin the ability to see the email of approval.
Keeping an accurate time off calendar, with specific buckets, is extremely important. It has helped my company grow without having to manage things in Excel. Also, implementing an annual review process by using CakeHR has been very clean and transparent with my employees. This also allows me to see year over year. In years past, we used Word or a Jotform which made it challenging to pull up years past.
Customer support is amazing. There are times I post a question and I don't get back to support. They will always follow-up with an email to make sure our questions are answered. I even had a call with Julianna who was wonderful and very personable. You definitely get a level us service that exceeds most companies. Keep up the good work CakeHR.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use CakeHR to manage any day off requests for our team. It's a great tool for keeping everyone updated on their day-off allowance and vacation day requests. It's also easy to approve requests and see reports on remaining time off. We also use this service to keep track of employee start dates and other valuable information.
  • Day Off Requests
  • Management Approvals
  • Setting up unique holidays can be a little confusing
  • Setting specific profiles for employees is a little tricky
We use CakeHR for keeping track of day-off requests and vacation time. Works great for us!
I've used the online chat for support and it's been very responsive and helpful when needed!
Score 10 out of 10
Vetted Review
Verified User
Review Source
I have tested many HR software and finally found a cool one. The features I like are performance management and leave management. There are simple 1-2-1 schedules, personal/company goals, and training. We can even set-up birthday alerts! Support is great and easy to reach.
  • Leave tracking.
  • 1-2-1.
  • Goals.
Cake HR is well-suited for managing people and supporting them!
Support is helpful and easy to access.
Edward McKay | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use CakeHR to manage all aspects of HR (ex payroll and recruitment) for all our employees in HK and Shenzhen. It's particularly useful for managing time off and employee data, and is very user-friendly - I only have to do minimal user training as its very intuitive. More recently I have been using the performance management modules to great effect and this has saved me many hours of admin and Excel sheets!
This system allows for a good deal of employee self-service through the desktop and mobile apps and speeds up their onboarding/removes the associated HR admin so we can focus on the person rather than the papers.
  • Employee self service - the apps and desktops GUIs are very intuitive.
  • Leave management - this manages itself through the app and system, saves lots of admin.
  • Customization - you can tailor the system more and more to suit your specific needs.
  • Updates and Customer Service - the CakeHR team gave dedicated a lot of time to bring out weekly updates and systems improvements which shows they are dedicated to making this a great product - the fact that they were bought by Se recently is also testament to their ongoing mission.
  • Only minor tweaks to the functionality that they have queued to implement anyway.
  • The recipe functionality can be improved as some of the functions are still a bit buggy.
Wells suited for startups and SME's as it's well priced and has everything you need.
It could be used for bigger enterprises but depends on the features big firms would want - cakeHR is still growing and now with Sage, I think they will be able to target the big firms.
Response time is very quick, and they feedback bugs and ideas to the Development team for them to implement in new releases and updates.
Kerri Martin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Our staff uses CakeHR to book off time, which is then accepted or denied by management. It is clearcut and simple to use and makes a difference when we want to efficiently look up what kind of time is left to each employee for vacation.
  • It's easy to find when dates previously booked are accepted/denied.
  • It generates the acceptance of time requested off.
  • CakeHR can be requested to remove time off as well.
  • Calendar could be offered in a larger view by week
  • Requesting time and accepting it would be great if linked with our own calendar Bookeo
Everyone has been able to use it with no training, which is perfect for us!
Maaike van der Kroon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use CakeHR across the whole organization. Everybody in the office uses it to manage their days off. It allows us to have a good overview per person on the working days, days off, overtime, etc. This overview wasn't there before at our company and everything was tracked manually.
  • Super easy and usable system.
  • Great customer service; listens to feedback and does something with it, answers really quickly.
  • A good overview per team for managers.
  • An app available for every employee to quickly arrange a request.
  • Not all features for an HR system are available in CakeHR, but they are working on it to improve and expand
I would really recommend it to other companies. Especially to companies like ours, startups, 10+ employees. CakeHR gives you a good overview of all the teams, days off, and you have all the data about employees in one system.
Tim Henry | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
CakeHR is for the entire organization to manage HR data for our team members. This includes personal information, sick and holiday tracking, and internal employee notes.
  • Amazing customer service. Questions have been answered fast and product updates were even made based on feedback.
  • Requesting time off interface is nice for employees and managers. There is also a native mobile app available too.
  • Priced very reasonably.
  • Some features available in other HR products have not been available in Cake in the past (Performance, ATS), however, these are being rolled out now.
  • The user experience for the Admin interface is not completely intuitive.
  • Overall look and feel could be updated one day.
I'm not sure how well it scales for very large businesses, but would definitely recommend for a small to medium-sized businesses.

Sage HR Scorecard Summary

Feature Scorecard Summary

Human Resource Management (6)
86%
8.6
Employee demographic data (7)
89%
8.9
Employment history (7)
90%
9.0
Job profiles and administration (6)
91%
9.1
Organizational charting (7)
88%
8.8
Organization and location management (5)
91%
9.1
Compliance data (COBRA, OSHA, etc.) (2)
68%
6.8
Leave and Attendance Management (3)
90%
9.0
Approval workflow (7)
91%
9.1
Balance details (7)
90%
9.0
Annual carry-forward and encashment (4)
90%
9.0
Employee Self Service (5)
91%
9.1
View and generate pay and benefit information (1)
91%
9.1
Update personal information (6)
91%
9.1
View company policy documentation (5)
91%
9.1
Employee recognition (5)
91%
9.1
View job history (5)
91%
9.1
Asset Management (1)
91%
9.1
Tracking of all physical assets (4)
91%
9.1
HR Reporting (2)
81%
8.1
Report builder (6)
82%
8.2
Pre-built reports (6)
81%
8.1
Onboarding (2)
81%
8.1
New hire portal (5)
81%
8.1
Manager tracking tools (4)
80%
8.0
Performance and Goals (4)
88%
8.8
Corporate goal setting (4)
91%
9.1
Individual goal setting (4)
91%
9.1
Line-of sight-visibility (4)
80%
8.0
Performance tracking (4)
91%
9.1
Performance Management (5)
91%
9.1
Performance plans (4)
91%
9.1
Performance improvement plans (4)
91%
9.1
Review status tracking (4)
91%
9.1
Review reminders (4)
91%
9.1
Multiple review frequency (4)
91%
9.1
Succession Planning (2)
91%
9.1
Create succession plans/pools (2)
91%
9.1
Candidate development (2)
91%
9.1

What is Sage HR?

Sage HR is HR software for small to medium businesses. The vendor states Sage HR is designed to be easy to use, and automates every step of the human resource process. Sage HR is designed with modular functionality to be customized for users' needs.

According to the vendor, key differentiators include:

1. Easy to use

2. Modular functionality

2. Automates the end-to-end HR process

3. There's a mobile app (iOS & Android)

5. Feature set that will meet your needs

6. Award-winning software and HR blog


Sage HR targets small-to-medium businesses that want to automate their HR process while engaging their employees. Sage HR is cloud based and offers remote access.


Sage HR Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Sage HR Screenshots

Org chartLeave managementTeams & Org chartEmployee DirectoryDevelopment PlansYour all new HR dashboardTeams & Org chart

Sage HR Video

CakeHR by Sage is a cloud HR and people management solution that streamlines and automates your HR processes across the end-to-end employment journey, while creating really engaging and rewarding experiences for your employees.

Sage HR Downloadables

Sage HR Integrations

  • Slack
  • Zapier
  • G Suite / Google Apps
  • MS Outlook
  • Gmail
  • iCal calendars

Sage HR Competitors

Sage HR Pricing

More Pricing Information

SaaS Editions Pricing
Pricing DetailsTerms
Leave Management$5.50per user, per month
Performance Management$3.00per user, per month
Shift Scheduling$3.00per user, per month
Timesheets$3.00per user, per month
Expenses Management$1.50per user, per month
Recruitment$200.00per user, per month

Sage HR Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)70%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)0%

Sage HR Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Samsung Knox
Supported CountriesGlobal
Supported LanguagesEnglish, Arabic, Armenian, Czech, Dutch, Estonian, French, Georgian, German, Hebrew, Latvian, Lithuanian, Polish, Romanian, Russian, Spanish, Thai

Frequently Asked Questions

What is Sage HR's best feature?

Reviewers rate Job profiles and administration and Organization and location management and Approval workflow highest, with a score of 9.1.

Who uses Sage HR?

The most common users of Sage HR are from Small Businesses and the Computer Software industry.