Yellowfin would not deliver on their promise during the sales meetings.
April 21, 2022

Yellowfin would not deliver on their promise during the sales meetings.

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Yellowfin

We used Yellowfin to try to display device health and use data. We have multiple projects with differing analytics needs and we tried to apply the Yellowfin model to them.
  • Self Hosted Site
  • Login
  • Support Calls
  • Data looks really bad
  • It takes too many steps to get the data to show
  • Company does not help with startups that cannot find value with the tool.
  • It has had NEGATIVE ROI

Do you think Yellowfin delivers good value for the price?

No

Are you happy with Yellowfin's feature set?

No

Did Yellowfin live up to sales and marketing promises?

No

Did implementation of Yellowfin go as expected?

No

Would you buy Yellowfin again?

No

Yellowfin has large promises that did not meet our expectations after we got it installed. We tried to configure it but things did not go as planned. After 1 year of trying - we still cannot get it working. Be very careful when signing up with them - everything is not what it seems.
They have good support in what they provide. But what they provide is not what is promised. I would stay with them if I can. Be very careful before signing up with them. They are not what they seem in the sales pitches. Be very careful and make sure you test and test before you sign up.
We signed a 3-year contract based on the great demos they provided presales. We also bought a 1-year onboarding service to help us get the data showing correctly. We spent 1 year trying to get the data to show correctly and decided after 1 year that it was not the right tool for us. We reached out to the team to see if they can adjust the contract since the tool did not meet our expectations after 1 year of trying. They would not budge from the contract. If you are thinking of buying into Yellowfin - BE VERY CAREFUL and make sure you vet out the solution before purchase - what they promise is not what gets delivered.

Yellowfin Feature Ratings

Pixel Perfect reports
1
Customizable dashboards
1
Report Formatting Templates
1
Drill-down analysis
1
Formatting capabilities
1
Integration with R or other statistical packages
1
Report sharing and collaboration
1
Publish to Web
1
Publish to PDF
1
Report Versioning
1
Report Delivery Scheduling
1
Delivery to Remote Servers
1
Pre-built visualization formats (heatmaps, scatter plots etc.)
1
Location Analytics / Geographic Visualization
1
Predictive Analytics
1
Multi-User Support (named login)
1
Role-Based Security Model
1
Multiple Access Permission Levels (Create, Read, Delete)
1
Single Sign-On (SSO)
1
Responsive Design for Web Access
1
Mobile Application
1
Dashboard / Report / Visualization Interactivity on Mobile
1
REST API
1
Javascript API
1
iFrames
1
Java API
1
Themeable User Interface (UI)
1
Customizable Platform (Open Source)
1