Recommend for any business!
August 09, 2021

Recommend for any business!

Rod Vedder | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Modules Used

  • Listings
  • Reviews

Overall Satisfaction with Yext

Yext is used by our organization for both our own purposes, but we are also a reseller. It is recommended with every client we work with to address their directory listing inconsistencies and help with their SEO. We have some clients for which we also monitor reviews but the primary purpose is listing cleanup, particularly for businesses that have moved or changed names/ownership.
  • Updating directory listings in one fell swoop
  • Allows for a lot of data for each listing to be entered
  • Duplicate suppression is a very handy tool
  • Duplicate suppression does not always take hold and there is often little recourse
  • Duplicate Suppression
  • Listings
  • Reviews
  • Uptick in SEO for ourselves and clients
  • Businesses that have moved or changed hands have been able to quickly update that info
  • We're immediately able to address reviews as they come in.
We've looked at Brightlocal but Yext is more robust and seems to have better overall reviews.

Do you think Yext delivers good value for the price?

Yes

Are you happy with Yext's feature set?

Yes

Did Yext live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Yext go as expected?

Yes

Would you buy Yext again?

Yes

Yext is appropriate for any business that has a brick and mortar shop, but is also useful for contractors/other businesses that serve a radius. Any business that has moved, changed phone numbers or names, or has any information to update ever can benefit from this service.