TrustRadius
Pretentious pricing for a product worth a 10th the price!
https://www.trustradius.com/consumer-ratings-reviews-softwareYotpoUnspecified8.122101
Aaron Shaffier profile photo
November 28, 2016

Pretentious pricing for a product worth a 10th the price!

Score 1 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Yotpo

We have been using Yotpo for several years to collect and display reviews from customers who purchase products on our website mezuzahstore.com
  • Send review emails
  • Display reviews cleanly on my website
  • Tech support is horrible. It literally took them over a year to solve a simple problem with how their widget was displaying on my site.
  • Their pricing is obscene. They suddenly raised it by a factor of 10! With no warning and no grandfathering in for existing customers.
  • Their sales staff is pushy and rude like a bad used cars salesman.
  • Yotpo was very useful in the beginning offering a simple service, well executed for a reasonable price. But when they suddenly raised it from $30 per month to $399 per month, they completely priced my business out and now I'm stuck with hundreds of reviews on their platform that I must find a way to migrate elsewhere so as not to lose the reviews I've collected with them.
I can't imagine why any company would use Yotpo at their current pricing when there are several solutions which are similar or superior at a tiny fraction of their pricing.