Overall Satisfaction with Yotpo
We have been using Yotpo for several years to collect and display reviews from customers who purchase products on our website mezuzahstore.com
- Send review emails
- Display reviews cleanly on my website
- Tech support is horrible. It literally took them over a year to solve a simple problem with how their widget was displaying on my site.
- Their pricing is obscene. They suddenly raised it by a factor of 10! With no warning and no grandfathering in for existing customers.
- Their sales staff is pushy and rude like a bad used cars salesman.
- Yotpo was very useful in the beginning offering a simple service, well executed for a reasonable price. But when they suddenly raised it from $30 per month to $399 per month, they completely priced my business out and now I'm stuck with hundreds of reviews on their platform that I must find a way to migrate elsewhere so as not to lose the reviews I've collected with them.