Overall Satisfaction with Zapier
We have used Zapier to trigger alerts in pager duty when we received a chat message in slack. With only a few employees it is critical that all of us are notified of the potential customer who is chatting with us so we can jump into slack and start communicating with the potential customer.
- You can link apps to share data
- You can create workflows to automate communication between apps
- Trigger Alerts
- Continue to expand on apps that integrate
- Make some app zaps easier to create
- Gave us visibility to customers who were chatting with us on our website
- Allowed us to expand sales