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THEY CHARGE ME $48 FOR THEIR RECURRENT FREE TRIAL. SCAM
June 08, 2022

THEY CHARGE ME $48 FOR THEIR RECURRENT FREE TRIAL. SCAM

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with ZipRecruiter

I used it to recruit people for my small business.
  • none
  • none
  • none
  • customer services
  • Different agent told me contradicting information
  • Recruiting
  • Negative
I will not recommend ZipRecruiter to anyone

Do you think ZipRecruiter delivers good value for the price?

No

Are you happy with ZipRecruiter's feature set?

No

Did ZipRecruiter live up to sales and marketing promises?

No

Did implementation of ZipRecruiter go as expected?

No

Would you buy ZipRecruiter again?

No

They told me that my free trial was messed up so they restarted my free trial and told me the date when it was supposed to end. Then when I called them up to cancel it, they played a word game with me. I was told that it ends on Sun in the initial call when their agent told me happily the free trial was restarted. When I called to cancel it a different agent said that it ends on Sun actually means the charge starts on Sun! Okay, if you told me it ends on Sat and it starts to charge on Sun, it would have made much more sense! So they're scammy in a way like this. AND THEY CHARGED ME $48 FOR THEIR FREE TRIAL