Please avoid the promise of this product, the Support and Testing have failed miserably.

Zoho CRM is a potentially great tool. The integrations with their other products promise a robust and varied feature set. The problem is due to their lack of support and apparent testing of their products. We have had multiple issues with the synchronization of data between modules and broken features in the mobile and web applications. The app will work properly and when you contact support they treat you as if you modified or disabled all of the options related to the broken feature (no settings were changed). Support will also take days to get back to you and when you are running a business this is not acceptable.

Please don't purchase this or any product from Zoho Corp.