Feature rich and perfect with Zoho CRM
April 21, 2016

Feature rich and perfect with Zoho CRM

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with Zoho Reports

Zoho Reports is being used to primarily report on the sales pipeline. We create monthly sales reports in the form of a dashboard. In the past reports had to be created manually by inputting data from separate spreadsheets. Now, Zoho generates these reports automatically based on the sales in the system.
  • Creating dashboards. Dashboards give a great overview of the data you wish to see. They can provide a glimpse into the whole sales pipeline.
  • A certain level of SQL knowledge is required if you wish to create your own reports.
It integrates very well with Zoho CRM. However, on rare occasions not all data syncs requiring a manual resync.
I have not using sharing and collaboration much with Zoho Reports. However, it is very easy to email or export reports to PDF. They look great laid out in dashboard mode.
Zoho Reports is well suited if you are using Zoho CRM as it integrates excellently. It provides the ability to generate reports without any input based on what is happening within the CRM.

Zoho Analytics Feature Ratings

Pixel Perfect reports
6
Customizable dashboards
8
Drill-down analysis
8
Formatting capabilities
7
Report sharing and collaboration
7
Publish to Web
Not Rated
Publish to PDF
9
Report Delivery Scheduling
8
Multi-User Support (named login)
8
Multiple Access Permission Levels (Create, Read, Delete)
Not Rated
Mobile Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated