Zoho Analytics Reviews

116 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.5 out of 101

Do you work for this company?

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (1-25 of 49)

Sergei V. Ostapenko profile photo
Score 1 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Billing for Zoho Reports works without a glitch.
  • To consolidate different entities, you should pass severn circles of hell, including compilation of difficult SQL script and setting of several integrations.
  • Eventually modeled data set is not helpful, as the extract is not 100% same as Zoho Books (P&L and Balance). Around 95% of data is valid only - that means, we should manually check Zoho Reports consolidation every time we make it; numerous deleted Zoho Books transactions appear in reports and you never know what else and where will come up.
  • The support team promised us to fix specific access and data compilation issues several times, with their usual mantra of "there will be new updated version without this bug" repeating over and over.
Read Sergei V. Ostapenko's full review
Ramin Sultanov profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Integration with Zoho suite of apps and other databases
  • Reporting with many types of reports/charts/graphs
  • Features like report sharing, mail scheduling features are extremely useful.
  • High learning curve if you need more advanced functionality and customization.
  • Post level-1 customer support should be improvised for better turn around time.
  • You can not use "save as" for all reports
Read Ramin Sultanov's full review
Royden Wood profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Building relational databases quickly
  • Drilling down! It's fantastic to be drilling down into data with very little setup.
  • Custom reports. It's so easy to create custom reports.
  • The dashboard is the easiest dashboard I've ever used, and the ability to print reports on the dashboard gives me capabilities I've always wanted.
  • The SQL implementation is difficult at times.
  • The importer is a little wonky at times.
Read Royden Wood's full review
Daniel Bravo profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Connection with Zoho Desk, google analitys and google adwords
  • Reporting. We uploaded several Excell spreadsheets and get in minutes a great sales reporting
  • Easy to implement
  • The connection with Zoho Desk is only in one direccion. It will be interesting the connetin in both idrecions, It means, modify datai n Zoho report and sincronixe in Zoho Desk
  • Authomatic connetion with finnancial apps. ie. Reviso, banks statements
  • Now Zoho diferenciates small letter and Cap. It will be useful the option Small=CAp
Read Daniel Bravo's full review
Edward Bothma profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Loading of simple data sets
  • Automation of loading process
  • Quality of visualisations
  • Selection of charts available
  • Mapping - New feature needs refinement. Specifically a more detailed base map and an "error handling" or "representative sample" visualisation for larger point datasets.
  • Website usability of service / Responsiveness during building of reports
  • Level of control on Ranges for Legends in certain charts. A legend rang is automatically selected which does not allow the user to select a color palette suitable to the customer's requirements.
Read Edward Bothma's full review
Taylor Jane Carpenter profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Visually allows you to see the data
  • There are loads of pre-generated reports that can be tailored to your organization
  • It is very user friendly
  • There are some reports that need a lot of tweaking in order to generate info depending on how your Zoho CRM is set up
Read Taylor Jane Carpenter's full review
No photo available
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Ability to quickly see how functions are trending
  • Drill down into a narrow data set based on what you're looking at
  • Apply filters to one report can become relevant to many people by allowing them to apply filters
  • The visuals are not as aesthetically nice as others in the market
  • They need to add chat support like they have for Zoho Creator
  • Make it easier to build combo graphs
Read this authenticated review
No photo available
Score 7 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • One small but important feature that I like is that I can show dates by ISO week, this is very helpful for multi-year reporting within a business that works and speaks by ISO week.
  • Zoho Reports is a good tool to use for data reporting from Zoho Projects. Very useful if you are already in the Zoho ecosystem.
  • We use this tool to provide reports to leadership and review team goals. This is very helpful for users who do not use Zoho Projects but want information on day-to-day operations and goal setting.
  • UI needs a bit of an update to match the rest of the Zoho ecosystem
  • There is bit of a learning curve, which is not as "steep" as other BI/reporting tools
Read this authenticated review
No photo available
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Easily sync data with our CRM to provide more detailed look into our metrics.
  • Reporting options make it easy to display the information needed for each manager.
  • Scheduled reporting helps free up my time to do other tasks.
  • A bit of a learning curve to begin with and so there could be some additional materials to help get started easier.
Read this authenticated review
Vijayan V profile photo
September 02, 2016

My view on Zoho reports

Score 7 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Charts are good
  • Filter options gives me to the freedom to work with data
  • Sharing Options helps me to share the result to my team
  • Inbuilt Reports
  • Customised dashboard
Read Vijayan V's full review
Kapil Pendse profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Zoho Reports connects with our API endpoint to import data into Zoho Reports. It does this quite well, without enforcing specific schema restrictions on our data. Our data is stored in NoSQL database, and our API endpoint produces JSON data documents, each with different structure depending on the dataset being requested. Zoho Reports automatically interprets our data, and converts into a set of rows and columns.
  • Once our data is imported into Zoho Reports, creating different type of visualizations is a breeze. Zoho Reports enables us to create many types of charts, dashboards, pivot tables and more.
  • Zoho Reports has this feature called "Custom Formula", that allows us to create new columns in the data that are computed by applying various transformations to existing columns. For example, we are able to create a "Is Weekday" column by applying custom formula on our "Date" column. This "Is Weekday" column enables us to create visualizations that compare weekday vs. weekend performance numbers of our customers' shops.
  • The visualizations are "live". Zoho Reports can be set up to pull data from our API endpoint periodically (e.g. once every day). As the data gets updated, so do all the visualizations. We are able to publish these "live" visualizations via permalinks or embed them within another web page, so that our customers always see the most up-to-date visualizations.
  • Scheduled emails is another great feature. Once we set up a tailor-made report/dashboard for our customer, we are able to set up scheduled emails. Once set up, Zoho Reports automatically sends emails to our customers with the up-to-date copy of visualizations as attachments.
  • There is a fair bit of learning curve before you can get productive with Zoho Reports. It is not so steep that it'd scare off users, but it does take some effort to get used to the various features and options in Zoho Reports.
  • A private hosting option would be really good to have, as some of our customers might have data security concerns. Although Zoho Reports takes good measures to keep the data safe and secure, the data still gets imported from our cloud servers to Zoho Reports servers. This can be a concern for some users, for example large corporations or government entities who have their own private cloud infrastructure.
  • Editing of column names could have been easier. At the moment you have to right click on each column > click rename > type new name > Save. On save, the entire table is reloaded and the view focuses on the left-most column, instead of the column just renamed. If there are more than 5 or 6 columns, this quickly becomes irritating because you end up having to scroll to the right to get to the next column you want to rename.
Read Kapil Pendse's full review
Juan Martitegui profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • It's super fast.
  • Easy to use.
  • And cheapper than the competitors.
  • The support team is India, sometimes that can be a problem.
  • You can't edit/bulk edit values in the databases. Would be great if they also work a bit more like a spreadsheet.
  • The API is not great. It's also not super well documented.
  • They should have an iPhone app version.. there is currently only an iPad version of the app.
  • I don't think it's real time when synced with Zoho CRM.
  • I don't think they have a TV view that rotates with numbers (like Geckoboard, Cyfe, etc.).
Read Juan Martitegui's full review
Jason Dupuis profile photo
March 23, 2016

Zoho or Uh-oh?

Score 5 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Data Visualization.
  • Flexible data sources.
  • Somewhat friendly to use.
  • At least one subscription should be included with Service Desk Plus (at enterprise level). One thing that we have found with Zoho/ManageEngine is that everything seems to have 70% functionality. That additional 30% costs more.
Read Jason Dupuis's full review
Daniel Nowack profile photo
March 18, 2016

ZOHO evangelist!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Outstanding User Support & Maintenance (have never experienced something like this before)
  • Flexibility to arrange and combine data
  • Sharing to other platforms via embed or public links
  • Pricing is absolutely unbeatable
  • ZOHO is particularly hard to use for financial data. We are managing around the kinks but it is not easy. Especially multi-currency functionalities and standard report structures like P&Ls, Cash Flows and Balance Sheet reports can only be done by tweaking and "cheating" the system
  • Sometimes, performance is not the greatest but nothing highly critical (i.e. Loading times of reports)
  • We have a huge database by now and it is not always easy to track which reports are most current and which ones just a draft especially when working in a multi-user environment. Maybe adding some statuses to more easily manage reports and folders could help...
Read Daniel Nowack's full review
Michael Weisel profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Automation - The ability to pull in an API feed using a scheduled task makes it as easy as "set it and forget it".
  • Scalability and performance - We have never run into an issue with too much data, it always performs well.
  • Ease of use - The easy to use interface makes it usable for all levels of technological sense.
  • Wizards - It might be helpful to have some cookie cutter type wizards to help new (and less experienced) users get started quickly.
  • Tutorials and Help - One thing that I find is that some of my team who are not as tech savvy end up coming to us to ask questions as they can't seem to find answers to their questions easily.
Read Michael Weisel's full review
Jarrett Nixon profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • It is able to pull together many different tables of data, without having to pay an IT consultant to do it.
  • I can quickly make changes, add or rearrange data myself. I feel I'd have to spend as much time explaining it to someone else than doing it myself. In our business, change comes quickly and often, and I was finding that past reporting tools couldn't keep up without a huge IT spend.
  • I know a little about databases, but am by no means a programmer. Zoho Reports allows me to manage and make sense of the data on my own
  • The design of the dashboards is a little clunky, and could be much improved by allowing a feed (without branding) to other tools.
  • This is very specific, but I do find some of the SQL functions available to be quite limited. In particular, I am currently struggling with how Zoho uses the "Join" function to bring two tables together - it doesn't seem to allow for the more specific "Inner" or "outer" joins.
  • I'd love to be able to automate and save specific snapshots in time. I have my data set to update regularly, and need to save pdfs of reports monthly. It might be possible to automate that process, but I haven't found a way yet.
Read Jarrett Nixon's full review
Aaron Fisher profile photo
Score 6 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Zoho Reports was one of the strongest features of the Zoho CRM suite and was a large reason why we were looking at Zoho overall.
  • Very easy to use pre-built templates.
  • Was able to understand how to utilize the tool without "reading the instructions" initially.
  • This is more of a problem with the Zoho suite overall. When you look at a product like Zoho you expect all the different modules to interact with each other and integrate extremely well. However the different Zoho modules are similar to Salesforce plugins in that they all integrate into the CRM but don't necessarily integrate with each other.
  • Unable to create instant, live updating reports from Zoho Projects in Zoho reports. The reports have to be generated manually and the integration is just not done well.
  • The customer service I received while using Zoho was the worst customer service I received from all the CRMs reviewed. While it wasn't bad customer service (compared to the cable company) it was the lowest quality of all the enterprise level CRMs.
  • The Zoho Suite overall is very well suited for a small business but doesn't have the capabilities to properly support an enterprise level company.
Read Aaron Fisher's full review
Ryan Walker profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Out of the box reports allow for easy set up with very little knowledge required to get the information you need.
  • Dashboards are a very quick way of obtaining information on the fly and provide a very extensive amount of information.
  • The ability to drill down in reports is also really useful when trying to expand on information that is displayed by default.
  • Being able to schedule reports for automatic delivery to email recipients at specific times and having the ability to share reports via a web link makes life a breeze as once it is all set up, it goes out as and when you want them to.
  • Defining custom views and reports are not always that straight forward and can take some time and numerous changes before they return the data in the format you want.
  • Being given the ability to customise the layout of the reporting portal would also be nice. Haven't found a way of doing that yet.
  • Sometimes when trying to create a new report, the entire portal freezes up after selecting the report type and you have to go out of the portal and then sign back in again before everything starts working.
Read Ryan Walker's full review
Brad Kline profile photo
February 10, 2016

Zoho Reports Delivers !!!

Score 9 out of 10
Vetted Review
Reseller
Review Source

Pros and Cons

  • I needed a good tool for proprietary stock market data. This data is NOT publicly available and required a stand alone tool to visualize it. ZohoReports was a very good fit. We will be integrating it into client tools for deeper reporting analytics.
  • I'm working with the Reports teams to add some very high level functionality to proprietary stock trading data. This will be something not found in the world of financial charting. Zoho Reports will potentially be breaking new ground and opening up a whole new area of market data visualization.
Read Brad Kline's full review
Anshuk Aggarwal profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Ability to write MySQL codes including Inner and Left joins has helped immensely in putting together data from disparate sources.
  • Ability to send automated mailers has helped in sending weekly reports to clients without any manual intervention.
  • Ability to sync data automatically from MySQL tables has helped in moving data seamlessly into Zoho Reports.
  • Should improve the visual aspects of charts and tables. For some of our clients we had to consider other visualization tools for generating good looking reports.
  • Should enable multi level SQL codes on over another. Currently it lets only 3 Select statements one inside other.
  • Should make it more fast, some of the reports and tables take time to load.
Read Anshuk Aggarwal's full review

Feature Scorecard Summary

Pixel Perfect reports (33)
6.4
Customizable dashboards (45)
8.9
Drill-down analysis (44)
8.2
Formatting capabilities (47)
8.8
Report sharing and collaboration (48)
8.9
Publish to Web (35)
6.5
Publish to PDF (44)
8.6
Report Delivery Scheduling (38)
8.6
Pre-built visualization formats (heatmaps, scatter plots etc.) (1)
2.7
Location Analytics / Geographic Visualization (1)
4.5
Predictive Analytics (1)
2.7
Multi-User Support (named login) (41)
9.4
Multiple Access Permission Levels (Create, Read, Delete) (38)
9.4
Single Sign-On (SSO) (1)
1
Responsive Design for Web Access (1)
4.5
Dedicated iOS Application (16)
3.8
Dedicated Android Application (16)
3.7
Dashboard / Report / Visualization Interactivity on Mobile (22)
3.6
REST API (1)
1
iFrames (1)
1.8

About Zoho Analytics

Zoho Analytics (formerly Zoho Reports) is a self-service BI and analytics platform that promises to help users easily analyze their business data, and create insightful reports and dashboards for informed decision-making. It is designed to help users to easily create and share powerful reports in minutes, with no IT help.

According to the vendor, with Zoho Analytics, users can:

  • Upload any data - Securely upload spreadsheets and other tabular data (like CSV, TSV, XLS and HTML files). Or add data directly using the 'spreadsheet-like' interface.
  • Push data from any application - Push data from hosted or in-house (behind firewall) business applications and databases.
  • Analyze data visually - Visually analyze and build insightful reports and dashboards with drag-and-drop interface.
  • Use a range of reporting components - Use a variety of charts, pivot tables and tabular view components to build reports and dashboards.
  • Analyze data collaboratively - Develop reports together with colleagues. Share with each other for better decision making.
  • Embed reports anywhere - Embed their reports and dashboards across Websites, Blogs and Applications for wider consumption.
  • Query with SQL - Create powerful and flexible reports with SQL Queries written in any database dialect/syntax.
  • Experience a highly secure platform - Zoho Analytics is governed by strong Zoho Security Practices, including support for a secure encrypted connection

Zoho Analytics Features

BI Platform Features
Does not have featureAdministration via Windows App
Does not have featureAdministration via MacOS App
Has featureAdministration via Web Interface
Has featureLive Connection to External Data
Has featureSnapshot of External Data
Does not have featureIn-memory data model
Does not have featureOLAP (Pre-processed cube representation)
Does not have featureROLAP (SQL-layer querying)
Has featureMulti-Data Source Reporting (Blending)
Does not have featureData warehouse / dictionary layer
Has featureETL Capability
Has featureETL Scheduler
Supported Data Sources Features
Has featureMS Excel Workbooks
Has featureText Files (CSV, etc)
Has featureOracle
Has featureMS SQL Server
Has featureIBM DB2
Has featurePostgres
Has featureMySQL
Does not have featureODBC
Has featureCloudera Hadoop
Has featureHortonworks Hadoop
Does not have featureEMC Greenplum
Has featureIBM Netezza
Has featureHP Vertica
Does not have featureParAccel
Does not have featureSAP Hana
Does not have featureTeradata
Does not have featureSage 500
Has featureSalesforce
Does not have featureSAP
Has featureGoogle Analytics
BI Standard Reporting Features
Has featurePixel Perfect reports
Has featureCustomizable dashboards
Does not have featureReport Formatting Templates
Ad-hoc Reporting Features
Has featureDrill-down analysis
Has featureFormatting capabilities
Does not have featurePredictive modeling
Does not have featureIntegration with R or other statistical packages
Has featureReport sharing and collaboration
Report Output and Scheduling Features
Has featurePublish to Web
Has featurePublish to PDF
Does not have featureOutput Raw Supporting Data
Does not have featureReport Versioning
Has featureReport Delivery Scheduling
Does not have featureDelivery to Remote Servers
Data Discovery and Visualization Features
Has featurePre-built visualization formats (heatmaps, scatter plots etc.)
Has featureLocation Analytics / Geographic Visualization
Has featurePredictive Analytics
Has featureSupport for Machine Learning models
Does not have featurePattern Recognition and Data Mining
Does not have featureIntegration with R or other statistical packages
Access Control and Security Features
Has featureMulti-User Support (named login)
Does not have featureRole-Based Security Model
Has featureMultiple Access Permission Levels (Create, Read, Delete)
Has featureReport-Level Access Control
Has featureTable-Level Access Control (BI-layer)
Does not have featureField-Level Access Control (BI-layer)
Has featureSingle Sign-On (SSO)
Mobile Capabilities Features
Has featureResponsive Design for Web Access
Has featureDedicated iOS Application
Has featureDedicated Android Application
Has featureDashboard / Report / Visualization Interactivity on Mobile
Application Program Interfaces (APIs) / Embedding Features
Has featureREST API
Does not have featureJavascript API
Has featureiFrames
Does not have featureJava API
Does not have featureThemeable User Interface (UI)
Does not have featureCustomizable Platform (Open Source)

Zoho Analytics Screenshots

Zoho Analytics Integrations

Zoho Creator, Zoho CRM, Google Analytics, Google Analytics Premium, Google Drive, Dropbox, Dropbox Business, Box, Xero, QuickBooks Online, Zoho Projects, Zoho Books, Zoho Recruit, Zoho Campaigns, Zoho Survey, SurveyMonkey, SurveyGizmo, Mailchimp, HubSpot CRM, Teamwork Projects, Zendesk, Stripe, Zoho Desk, Teamwork Desk, Bing Ads, Zoho People, Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM), Microsoft OneDrive, Salesforce CRM, Zoho Docs, Google Ads (formerly AdWords), Zoho BugTracker, ManageEngine ServiceDesk Plus, ManageEngine SupportCenter Plus

Zoho Analytics Competitors

Pricing

Has featureFree Trial Available?Yes
Has featureFree or Freemium Version Available?Yes
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?No
On-premise EditionPricing DetailsTerms
Professional$30per user per month billed annually
SaaS EditionPricing DetailsTerms
Basic$250.5M rows, 2 users
Standard$501M rows, 5 users
Premium$1255M rows, 15 users
Enterprise$49550M rows, 50 users

There is a 10% discount for all plans if subscribed yearly. Customers can buy add-on rows and users, in addition to the plans listed above.

Zoho Analytics Customer Size Distribution

Consumers
10%
Small Businesses (1-50 employees)
40%
Mid-Size Companies (51-500 employees)
30%
Enterprises (> 500 employees)
20%

Zoho Analytics Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Zoho Analytics Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux
Mobile Application:Apple iOS, Android
Supported Countries:Worldwide
Supported Languages: English, Spanish, Portuguese, French, German, Italian, Dutch, Japanese, Chinese, Japanese, Russian