Zoho Social is a good tool
December 22, 2016

Zoho Social is a good tool

Carlos Samaniego | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

The Zoho Social app is excellent. We have managed to automate some functions that would be assigned to a community manager. This application helps us a lot to understand what the state of our brand is on social networks and to control the behavior.

Pros

  • Centralized publishing
  • Monitoring
  • Smart publishing

Cons

  • Recommended content
  • Tips to increase the audience
  • More complex reporting
Zoho Social has a low price compared to other tools. It's a great tool. Price vs. options is very good.
Zoho Social can be a more complete [tool] by explaining the brand evolution. Tips to improve the brand value can be shown on the reports. This helps community manager to brand with this app.

Zoho Social Feature Ratings

7.0
Broad channel coverage
7
7.0
Content planning and scheduling
8
Audience targeting
6
Content optimization
7
7.5
Automated routing and prioritization
7
Customer interaction histories
8
7.0
Content marketing
7
8.0
Twitter
8
Facebook
8
LinkedIn
8
Google+
8
Reporting/analytics ()
Not Rated
Account management ()
Not Rated

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