Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement. Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous…
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| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Worldwide |
| Supported Languages | English, French, German, Spanish, Portuguese, and Italian. |
Ease of Scheduling: Users have appreciated the ease of scheduling posts on multiple social media platforms simultaneously, allowing for efficient time management and streamlined content distribution. For instance, being able to plan posts across different channels in one go has saved users significant time and effort. Intuitive Interface: Reviewers highlighted the intuitive interface of Zoho Social as a key feature that simplifies the post planning process, enhancing user experience and productivity. The clear layout and easy navigation have been particularly praised by users for making social media management more straightforward. Detailed Analytics: Users have valued the detailed analytics and reports provided by Zoho Social, enabling them to track performance metrics, understand audience behavior, and make data-driven decisions for their social media strategies. By having access to comprehensive insights such as engagement rates and audience demographics, users can refine their content strategy effectively.
Limited Free Plan Features: Some users have expressed a desire for more functionalities in the free plan, indicating a need for additional features without having to upgrade. They seek expanded capabilities at no extra cost to enhance their experience on the platform.
Platform API Issues: Users have mentioned that disliked features are related to the platform API, hinting at potential issues with third-party integrations negatively impacting user experience and functionality.
Lack of Detailed Reports: Several users have noted a need for more detailed reports, highlighting a lack of in-depth analytics or insights necessary for obtaining a comprehensive overview of performance metrics and data analysis on the platform.
