Item: Zoom
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

We use Zoom for group meetings, especially monthly staff meetings which involve staff all around the globe. We have around 200 core employees spread over 5 continents. It enables us to interact in a more visual manner with remote staff and is also lighter than WebEx from a broadband perspective.

Pros and Cons

Visual contact with remote meeting participants
Light use of broadband/wifi
Visual wall of meeting participants

The connection sometimes lags or freezes
It's obviously reliant on people having webcams
The wall of participants can only accommodate a fixed number of screens

Return on Investment

Better integration of remote staff
Increased participation of remote staff in meetings
Staff meetings more interesting and lively

Alternatives Considered

WebEx seems similar, I think heavier on broadband, but probably more suited for heavy content sessions like animator-led classes.

Other Software Used

WebEx Meetings, Skype, TeamViewer

Likelihood to Recommend

I think the best scenario is if Zoom is being used by an organisation that is geographically distributed and where staff members are sometimes situated in a remote location. It allows the participants to maintain a minimum of visual contact, even for people on the move, e.g. business trips.

Moving from Webex to Zoom

Software Version

Overall Satisfaction with Zoom