Item: Zoom Workplace
Rating: 10
Author: Carl Sandhoff

Overall Satisfaction with Zoom

Use Cases and Deployment Scope

We use Zoom for video conferencing, collaboration, audio-only calls, and client meetings.

Pros and Cons

Pros

Take advantage of the freemium solution Zoom offers to try it out. It is a full-featured, free version. The only limitation is the time for a meeting, which is 40 minutes. Do yourself a favor and try Zoom!
The interface is incredibly easy. The licensing is easy to understand. The administration doesn't take any special training. It just works. It makes sense. It does all of this while providing conferencing solutions at a fraction of the cost of the traditional players in this area.

Cons

More robust analytics on the backend would be nice. This doesn't impact how great the functionality is.

Return on Investment

Ease of use, which leads to fewer support calls

Zoom Rooms

I use Zoom daily and several times per day. If it were anything other than easy and convenient I would be using something else. Keep up the great work, guys!

Alternatives Considered

Zoom is MILES beyond the competitors. There is no competition.

I have been involved in the decision to leverage Zoom to improve video conferencing experiences in my last two positions. When an Executive Leader says they are frustrated with the current solution and they "just want it to work", the answer is always Zoom. My current company is a Zoom Integrator and reseller, but I want to review this application as a user.

Zoom is great for huddle spaces, conference rooms, training, webinars, mobile video meetings, or at your desk.

Zoom Workplace Feature Ratings

Comments

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Zoom is THE Solution

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