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Zoom Review 16 of 212
User Review: "Zoom in!"
https://www.trustradius.com/web-conferencingZoomUnspecified8.8561101
JayJay Kim profile photo
October 10, 2018

User Review: "Zoom in!"

Score 10 out of 101
Vetted Review
Verified User
Review Source

Software Version
Enterprise

Overall Satisfaction with Zoom

Zoom is being utilized by the entire organization and it address problem of disconnect you feel as you have many remote offices and employees. It also eases work from home experience as well. It is the next best thing to seeing people in person.
  • Ease of Use - The most non-technical users are able to pick up and use zoom easily
  • Listen to Customers - Zoom listens to what customers need and want particularly well. It is a customer based product. It seems like common sense that product should be customer focused, but you don't see that a lot in other companies.
  • Stability - Zoom has not had a major outage for the 3 years we've used them.
  • UI refresh. It's getting a little old and could use the screen real estate a little better.
  • More advanced features. As zoom grows, it has all the basics covered and could do better with advanced features. Some examples are NDI integration, building out a broadcast system like Skype TX, room usage report, etc.
  • Improved collaboration for sure.
  • Cost savings compared to other products
  • Stability of conference room equipment
  • Easy management.
Yes it is AWESOME!
Very poor compared to Zoom
It is always well suited for small medium-ish to big companies.
Just wouldn't recommend it for really small businesses where everyone is working from an office.

Zoom Feature Ratings

High quality audio
10
High quality video
10
Low bandwidth requirements
9
Desktop sharing
10
Whiteboards
9
Calendar integration
8
Meeting initiation
10
Integrates with social media
8
Record meetings / events
9
Slideshows
8
Live chat
8
Audience polling
9
Q&A
9
User authentication
10
Participant roles & permissions
10
Confidential attendee list
8