The best meetings software on the market.
October 19, 2018

The best meetings software on the market.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with Zoom

What I love about Zoom is how flexible and multi purpose it is. Me (and my team) use this for inter departmental or offsite video conferences. Our sales team uses it to demo products or services to clients. And it works amazingly well for both. The biggest challenge my team had before using Zoom was coordination. It was difficult to get 5-10 people in a video conference without a lot of work and even then at the time of the meeting someone had technical issues with Skype (which is what we used prior to this) or some conflict with a different event. Zoom lets us calendar invite everyone so everyone is on the same page. And it has not had a single technical issue yet. Everyone on my team connects on time every time. Its brilliant.
  • Its scheduling is fantastic. You can send out a invite to multiple people in just a few clicks. And it connects with your Outlook to make it even easier.
  • Works great even on slow internet connections. So if you are working from home, its not a problem.
  • Doesnt need any set up to join a meeting. Its super simple so even our "tech challenged" team members are able to get in.
  • Video quality and meeting tools (drawing, notes, chat etc) work exactly as you would imagine them to do.
  • We have had issues with recording a meeting where sometimes video didnt capture. I am not sure what went wrong but its happened more than once.
  • Save us time by reducing the number of issues we used to face in video conferences.
  • Allowed our sales team to present our products more efficiently leading to increased conversion.
I prefer Zoom for multiple reasons. Unlike Skype you dont need to install a software or create an account. And it integrates with your email client. Its also much easier to use than WebEx. Plus it's got more options than WebEx does (including a nifty Greenscreen if you want to display client logos etc during presentations.
Its perfect if you have video conferences with large number of people offsite. Its also great for doing sales related presentations. I wouldn't use it for document sharing or places where a recorded video of a call is critical (like an interview or an important meeting). But aside from those scenarios its really perfect for what it says it is supposed to do.

Zoom Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Meeting initiation
Record meetings / events
Desktop sharing
Live chat
User authentication
Participant roles & permissions