TrustRadius
Zoom Review 12 of 233
User Review: "Zoom is fantastic!"
https://www.trustradius.com/web-conferencingZoomUnspecified8.8614101
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January 08, 2019

User Review: "Zoom is fantastic!"

Score 10 out of 101
Vetted Review
Verified User
Review Source

Software Version
Enterprise

Overall Satisfaction with Zoom

Zoom is widely used across our entire company. Zoom solves a large number of needs within our business across all departments. We are able to use Zoom internally for meetings at every scale, from one-on-ones to company-wide quarterly meetings. Nearly every conference room is Zoom enabled which make it extremely easy to present and interact, regardless of whether or not the attendants are local. We also use Zoom for customer-facing interactions across our entire company from sales to support.
  • The service is reliable and we rarely run into issues.
  • The interface is consistent and easy to use across all devices.
  • Extremely straightforward to use.
  • Honestly, I haven't experienced any notable issues.
  • Ease of collaboration across a global team.
  • Less time spent on describing things, more time showing.
  • Connected rooms make the office feel connected.
Our company does use Zoom Rooms. Nearly every conference room in our building is Zoom enabled and this makes our entire (large) office building feel connected. The ability for multiple users on varying devices to collaborate in one "room" is invaluable to overall homogeny across the entire business. The set up is generally simple and doesn't require much time.
Zoom is well suited to companies at many sizes and even has applications in the personal sector. It is a solid tool for remotely connecting to colleagues and customers alike. Since there are many options for connecting there are many situations where Zoom can be used, it is very versatile. From simple text chat to more complicated screen-sharing and video conferencing Zoom is very capable.

Zoom Feature Ratings

High quality audio
8
High quality video
9
Low bandwidth requirements
8
Desktop sharing
10
Whiteboards
8
Calendar integration
9
Meeting initiation
9
Integrates with social media
9
Record meetings / events
10
Slideshows
9
Live chat
7
Audience polling
8
Q&A
8
User authentication
9
Participant roles & permissions
9
Confidential attendee list
9