Zoom is a great video conferencing application
Anonymous | TrustRadius Reviewer
January 09, 2019

Zoom is a great video conferencing application

Score 8 out of 10
Vetted Review
Verified User
Review Source

Software Version


Overall Satisfaction with Zoom

Zoom is being used for meetings where we have to connect with people who are not physically in our office. Zoom is an easy to use and reliable solution for online meetings. All our departments use Zoom because many other companies use it. The problem it solves is that when you need an online conferencing application, you want one that is used by people your conferencing with. I feel Zoom is used more broadly by many companies and clients we meet so it is my choice over others.
  • User-friendly in that it is easy to set up and start using. Sending Zoom meeting invites to people lets them get started and connected with ease.
  • The video quality has been very good and the audio clear.
  • Can share each other's screens to show your work in detail.
  • Widely used application making it the right choice.
  • Can run through any browser so clients don't need to install software.
  • We had a small learning curve for the UI during a meeting to learn where each button is and what it does.
  • I can honestly say I find it hard to think of any more negatives.
  • Robust video conferencing software that is well supported.
  • Widely used by most clients and companies.
  • Can meet with clients around the globe quickly and with ease.
I am very satisfied with Zoom. I have used GoToMeeting for a long time and when we switched to zoom I found that the user experience is better and that more people use Zoom than GoToMeeting. I feel the call quality is a little better than GoToMeeting. I have had issues with computer audio not working efficiently in GoToMeeting.
I would rate Zoom near the top of the tier. It has all the features a video conferencing application needs and it is very reliable. I have had quality issues with GoToMeeting, that I have yet to experience with zoom. I have had issues with computer audio quality in GoToMeeting where I had to call in to connect. Also, I feel the zoom user interface is much cleaner.
Zoom is appropriate for any kind of meeting where you need to connect with people across the internet. Zoom is not for the simple phone call but for things like video conferencing and screen sharing.

Zoom Feature Ratings

High quality audio
High quality video
Low bandwidth requirements
Desktop sharing
Not Rated
Calendar integration
Not Rated
Meeting initiation
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Not Rated
Live chat
Audience polling
Not Rated
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated