TrustRadius
Amazing virtual meeting software.
https://www.trustradius.com/unified-communications-as-a-service-ucaasZoomUnspecified8.91260101
Namrata D profile photo
January 12, 2019

Amazing virtual meeting software.

Score 10 out of 101
Vetted Review
Verified User
Review Source

Software Version

Business

Overall Satisfaction with Zoom

Our team is split across 3 locations, so it was always a challenge to organize meetings. We switched to Zoom close to two years ago for this, and it solved our problems perfectly. You schedule a meeting and send everyone invites. It integrates with Outlook so all those invites come with a calendar attachment. I really love the simple, easy to use interface of Zoom. It is also really easy to join meetings. We have used it to set up meetings from multiple locations and can't remember the last time someone couldn't join it.

It also works really well even if your internet speed is slow. Some of our staff members work from remote locations with not the best internet speed, and it still worked perfectly with clear audio and video under those conditions.

The collaboration tools built in are really useful too.

Overall it's a really well-rounded software with a ton of features.
  • The user interface is really easy to navigate.
  • Outlook integration is excellent.
  • Works well even with slow internet speed.
  • Good collaboration tools
  • I would like to see more reasonably priced dial in numbers for other countries.
  • It has made it easier for us to have meetings and collaborate.
  • Our sales team has also used it for sales presentations.
  • Made it easier for international clients to connect to our sales calls.
We preferred the pricing for Zoom. It was more in line with our requirements. We also liked that we had an option to easily try it beforehand for free.
It is the perfect virtual meeting software. So if you have team meetings that happen with team members across multiple sites, then this is perfect.

You can also use it for sales pitches and presentations.

I wouldn't use it for calling purposes. Skype is still better there.

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