Zoom or other solutions? What is Zoom good for?
Updated May 26, 2021

Zoom or other solutions? What is Zoom good for?

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Business

Overall Satisfaction with Zoom

Zoom is mainly used as a solution for:
  • video meetings
  • conference calls
We used Zoom mainly for meetings outside the organization, mainly for the sales department.
It was usually used as a solution for video meetings and conference calls with customers, since it is easy to use.

Pros

  • Easy to use -- just send a link to the participants in the call and they can easily join.
  • Good sound and video quality.
  • Sharing screen to participants.
  • Participants can join via a computer or a local phone number.

Cons

  • A little pricey.
  • The user interface is not that intuitive.
  • You can't join a call if the host has not logged in.
  • Easy to schedule video meetings with customers.
The biggest advantage of Zoom on Skype for Business is that it is very simple to join a meeting using any web browser.
Zoom is great when you need to schedule video calls or conference calls with people outside your organization, since it is pretty easy to join the call (using any web browser or a local phone number).
When you don't care about using a dedicated application, you can have better solutions.

Zoom Workplace Feature Ratings

Not Rated
High quality audio
8
High quality video
8
Calendar integration
8
Meeting initiation
8
Record meetings / events
8
Desktop sharing
7
Live chat
Not Rated
Participant roles & permissions
Not Rated

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