TrustRadius
Reliable, must-have tool fostering amazing collaboration
https://www.trustradius.com/web-conferencingZoomUnspecified8.8903101
Andrew Tatis profile photo
July 31, 2019

Reliable, must-have tool fostering amazing collaboration

Score 10 out of 101
Vetted Review
Verified User
Review Source

Software Version
Personal

Overall Satisfaction with Zoom

Currently, everyone uses Zoom across my company. We use it to communicate easily across teams and locations. I work 50% remotely so Zoom is absolutely necessary to participate in HQ meetings. The connection is very reliable and I trust it with my meetings that span over 25 people for hours at a time.
  • Easy to initiate a meeting
  • Reliable connection
  • Easy to share my screen
  • Security/privacy
  • Ability to stabilize connection when WiFi is poor
  • Saved costs by allowing people to work remote
  • Making cross collaboration very easy
  • Instant 1-1s without any set up work
We do not use Zoom rooms.
Google Hangouts is more easily integrated into Gmail, but I have found that the quality with Zoom is much better. However, I have noticed times when bandwidth requirements seem lower with Google Hangouts - making it my go-to when I am somewhere with an unreliable connection. I also think Google Hangouts makes it harder to share exactly what you want.
Zoom is perfect for intimate business meetings or professional 1-on-1s. I have found that if I quickly want to instigate a meeting through Slack, I can do so directly by pasting a URL. However, I have found that setting up for a large room can prove tricky especially since my office installed OWL accessories.

Zoom Feature Ratings

High quality audio
6
High quality video
9
Low bandwidth requirements
4
Desktop sharing
10
Calendar integration
7
Meeting initiation
9
Integrates with social media
Not Rated
Record meetings / events
10
Slideshows
Not Rated
Live chat
8
Audience polling
Not Rated
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
10
Confidential attendee list
Not Rated